Medical Assistant - Urgent Care Muskegon

Trinity Health•Muskegon, MI

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support providers in delivering exceptional patient care. The role involves working directly with patients, assisting with clinical procedures, supporting care coordination, and helping create a positive healthcare experience. The Medical Assistant welcomes and prepares patients for appointments; collects and documents patient histories, vital signs, and other health information; assists providers with exams, procedures, testing, and specimen collection; administers medications and performs diagnostic testing as directed; communicates test results and provider instructions; provides patient and family education; coordinates care and serves as a liaison between patients and providers; and supports quality improvement initiatives and disease management programs.

Requirements

  • High school diploma or GED.
  • Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or certification as a Certified Athletic Trainer.
  • If credentialed, maintain current MA recertification CEUs.
  • Valid CPR certification.
  • For the MA-Credentialed I pathway, certification as a Medical Assistant through an accepted agency: AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
  • For the MA-Non-Credentialed I pathway, be eligible to attain Medical Assistant certification, or be an EMT with a current, active Michigan license, or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
  • For applicants without a completed MA program, externship, or internship, at least 2 years of clinical experience providing clinical support in a community-based clinic, and successful standardized testing and evaluation of clinical skills.

Nice To Haves

  • 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred.
  • MA eligibility to attain Medical Assistant certification is desired for the MA-Non-Credentialed I pathway.

Responsibilities

  • Welcome and prepare patients for appointments.
  • Collect and document patient histories, vital signs, and health information.
  • Assist providers with exams, procedures, testing, and specimen collection.
  • Administer medications and perform diagnostic testing as directed.
  • Communicate test results and provider instructions to patients.
  • Provide patient and family education to support better health outcomes.
  • Coordinate care and serve as a liaison between patients and providers.
  • Support quality improvement initiatives and disease management programs.

Benefits

  • Day-one benefits with no waiting period for eligible team members.
  • Competitive pay.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Opportunities for professional growth, development, and career advancement.
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