Medical Assistant - Clearwater, KS

GraceMed Health Clinic•Clearwater, KS

About The Position

The Medical Assistant provides patient care services that complement the provider’s delivery of primary health care services at GraceMed Health Clinic, Inc. The role prepares patients for examinations, treatments, and procedures; supports providers during care; performs authorized clinical tasks; maintains clinical spaces and equipment; and helps coordinate patient follow-up and referrals. The position works in a medical office setting and reports to the Medical Manager/Clinic Manager. It has no supervisory responsibilities. The schedule varies by clinic and may change based on patient volume. The normal schedule is Monday, Tuesday, Wednesday, and Friday from 8:00 a.m. to 5:00 p.m., and Thursday from 10:00 a.m. to 7:00 p.m.

Requirements

  • High school diploma or equivalent.
  • CPR certification, to be obtained within 30 days of hire.
  • For candidates without formal Medical Assistant education, at least one year of direct experience in a Medical Assistant role.
  • Thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
  • Ability to work independently, organize, monitor, and adjust work to ensure accuracy and timeliness.
  • Demonstrated ability to identify and solve problems.
  • Ability to provide innovative input into the development of the office and its processes.
  • Ability to embrace and personify GraceMed’s mission and values with socioeconomic and cultural sensitivity.
  • Good verbal and written communication skills and ability to professionally receive and follow oral instructions.
  • Compassion for patients, family members, and others, and a nurturing approach to providing care in stressful situations.
  • Understanding of confidentiality ethics.
  • Courteous, honest, and professional conduct.

Nice To Haves

  • Graduation from an accredited Medical Assistant program.
  • Other equivalent healthcare certificates or degrees, considered with appropriate combined experience.
  • For candidates with formal Medical Assistant education, previous patient-care-related experience.
  • Previous computer experience or training in a medical field.

Responsibilities

  • Prepare patients for examinations, treatments, and procedures.
  • Obtain vital signs and chief complaints.
  • Obtain and/or review family history and record it in the medical record.
  • Chaperone and assist providers during examinations and procedures.
  • Administer oral and intramuscular injections and medications as ordered after completing competency training.
  • Clean and sterilize equipment and instruments.
  • Maintain and stock examination rooms.
  • Perform phlebotomy and CLIA-waived laboratory tests.
  • Provide direct patient care within the limits of training and capabilities when the provider is unavailable.
  • Document administration of injections and medications in medical records.
  • Record laboratory results in medical records and notify patients of negative results after provider review.
  • Return or receive patient phone calls during office hours; triage patients by phone or in the office, assess their medical needs, coordinate appropriate care or interventions, and refer to licensed staff or providers as indicated.
  • Provide patient education as requested.
  • Ensure specimens are properly labeled and handled, and complete appropriate requisitions and paperwork.
  • Maintain a follow-up system for laboratory results.
  • Coordinate referrals and schedule appointments with specialists and ancillary services when a designated employee is absent.
  • Maintain clinical equipment and supplies.
  • Assist in developing and documenting protocols related to the role.
  • Assist in developing new staff as it relates to the role.
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