LPN Clearwater
About The Position
The Behavioral Health Coordinator (BHC) provides on-site behavioral health coordination and support for patients enrolled in Psych Health Associates’ Behavioral Health Integration program. The role manages an assigned caseload across multiple post-acute facilities and ensures timely screenings, coordination activities, communication, documentation, and escalation of changes in condition. The BHC is the primary day-to-day behavioral health coordination contact at assigned facilities. The position involves monthly screenings, monitoring patient status, communicating with facility staff, coordinating additional behavioral health services when indicated, and escalating clinically relevant updates to the BHCM or psychiatric providers. The role requires organization, professionalism, cultural competence, independent field work, proficiency with EHR and digital tools, and adherence to company policies, workflows, and documentation standards.
Requirements
- Experience working in healthcare, behavioral health, care coordination, case management, or related patient-facing work.
- Ability to manage a high-volume caseload and navigate multiple facility environments.
- Proficiency with electronic health records (EHR) and digital communication tools.
- Strong communication, organization, critical thinking, and follow-through.
- Demonstrated cultural competency and ability to work effectively with diverse populations.
- Reliable transportation and ability to travel within a defined region.
Nice To Haves
- Experience in post-acute, skilled nursing, assisted living, or other long-term care settings.
- Experience supporting behavioral health services, either clinically or non-clinically.
- Bilingual ability, such as Spanish.
Responsibilities
- Manage an assigned caseload of patients enrolled in the behavioral health program.
- Perform monthly behavioral health screenings according to patient needs and PHA protocols.
- Identify and promptly escalate changes in condition, safety concerns, and other clinical updates to the BHCM or appropriate clinical team.
- Support coordination of additional behavioral health services when indicated.
- Serve as the primary on-site behavioral health coordination contact for assigned facilities.
- Communicate with facility leadership, nursing staff, therapy teams, social services, and interdisciplinary team members to support continuity of behavioral health care.
- Assist with scheduling, coordination, and on-site logistics for psychiatric and psychology services.
- Complete required monthly documentation accurately and on time in accordance with PHA policies and workflows.
- Maintain patient information, screenings, coordination activities, and communication records in the EHR.
- Follow documentation, privacy, compliance, and behavioral health workflow standards.
- Collaborate with the BHCM on care coordination needs, caseload updates, and workflow execution.
- Participate in routine check-ins, supervision, and team meetings as assigned.
- Follow escalation pathways for clinically significant changes, facility concerns, workflow barriers, and safety-related observations.
- Travel between assigned facilities within a regional territory on a rotating or cycling schedule.
- Maintain professional conduct and communication across facilities and patient interactions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
