Medical Assistant (FGP), Manhattan - Internal medicine

NYU Langone Health • New York, NY

1d • $61,693 - $61,693

About The Position

NYU Grossman School of Medicine is part of NYU Langone Health, an institution committed to medical education, scientific research, direct patient care, equity, and inclusion. The Medical Assistant supports physicians, Advanced Care Practitioners, and nurses in delivering patient care, while also completing administrative tasks. The position includes validating patient identifiers; preparing patients and rooms for examination; measuring and documenting vital signs; collecting and processing blood and other specimens; scheduling appointments; answering calls; and entering information into the electronic medical record.

The Medical Assistant supports clinical workflows and patient access across the Faculty Group Practice. Duties include preparing patient encounters and records in Epic, conducting specified point-of-care tests, assisting with procedures, maintaining clean and stocked rooms, handling patient communications and inbasket work, and collaborating with clinical and administrative colleagues. The role also promotes a positive patient experience, protects patient privacy, and follows organizational policies, safety procedures, and competency requirements.

NYU Grossman School of Medicine offers staff a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being. The stated annual salary range is $61,692.74–$61,692.75; actual salary depends on factors including experience, specialty, education, and hospital need. The range does not include bonuses, incentive pay, differentials, or other compensation or benefits.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program from an accredited institution, or a current medical assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and work effectively in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of an additional language.

Responsibilities

• Escort patients to exam rooms and help maintain patient flow to and from examination and treatment areas.
• Clean exam rooms and treatment areas after each patient according to infection-control standards; stock rooms and supply areas and communicate when supplies need replenishment.
• Obtain and document patient vital signs and other tests within the defined scope of practice.
• Validate patient identity, including name and date of birth, when accessing or updating medical records.
• Collect, handle, process, and transport blood and other specimens according to organizational policy and procedure.
• Perform point-of-care testing, including EKG, glucose, pregnancy, and urinalysis testing, when applicable and with required competencies documented.
• Prepare patient encounters by ensuring relevant information—including bloodwork, radiology images, medications, and medical history—is up to date; review and import visit-preparation materials and outside information.
• Update patient records and document vital signs and histories, including immunization, medical, and surgical history; scan or upload diagnostic reports and link them to orders in Epic when required.
• Use Epic to review and update patient records, document orders and communications, and communicate with peers and supervisors about patient care.
• Assist physicians with patient intake, procedures, and setup; accompany physicians during visits and accurately transcribe dictated histories, examination findings, diagnoses, symptoms, orders, follow-up instructions, and prescriptions.
• Answer and handle appropriate patient calls, document communication outcomes, and refer clinical questions or concerns to an RN or provider.
• Assist with inbasket message management, patient medical advice requests, prescription refills, prior authorizations, and referrals, partnering with clinical and administrative staff as needed.
• Communicate the purpose and functionality of MyChart to patients during intake and ensure appropriate translation services or equipment are available before visits.
• Follow equipment, specimen-collection, and other clinical safety logbook requirements; clean and sterilize designated equipment and document required competencies.
• Follow downtime procedures and complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPAA compliance.
• Protect patient privacy and comply with HIPAA standards.
• Promote a positive patient experience by greeting patients professionally, explaining care interactions, anticipating needs, supporting service recovery, and collaborating with colleagues to resolve inquiries promptly.
• Share opportunities to improve patient experience and access, collaborate with Patient Access Center and Central Billing Office teams, and support Access Agreement principles.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED