Medical Assistant (FGP) - Manhattan, Multispecialty, Essex Crossing

NYU Langone Health • New York, NY

1h • $61,693 - $61,693

About The Position

The Medical Assistant assists physicians, Advanced Care Practitioners, and nurses in providing patient care. The role includes validating patient identifiers, preparing patients and examination rooms, measuring and recording vital signs, collecting and processing blood and other specimens, and performing point-of-care tests within the defined scope of practice. The Medical Assistant also supports patient flow, clinical documentation, and administrative functions such as scheduling, answering calls, managing messages, and entering data.

The position contributes to a positive patient experience and supports clinical quality and safety processes. The Medical Assistant prepares patient encounters in Epic, maintains accurate records, follows infection-control and privacy requirements, supports prescription refill and referral workflows, and collaborates with clinical and administrative teams. The role also promotes NYU Langone Health’s service principles and helps address patient needs and inquiries in person, by phone, and through electronic messaging.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant Program from an accredited institution, or current medical assistant certification upon hire from a nationally recognized accredited institution, such as AAMA, AMT, NCCT, or NHA.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Demonstrated computer skills.
• Ability to complete multiple tasks efficiently and thrive in a team environment focused on a positive patient-care experience.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Medical Assistant experience.
• EKG experience.
• Phlebotomy and venipuncture experience.
• Knowledge of another language.

Responsibilities

• Escort patients to examination rooms and assist with patient flow throughout the facility.
• Clean and stock examination and treatment rooms; replenish supplies and communicate when they need to be restocked.
• Measure and record patient vital signs and complete intake tasks and other tests within the defined scope of practice.
• Validate patient identity and medical records, including confirming patient name and date of birth.
• Collect, handle, and process blood and other specimens according to organizational policies and procedures.
• Perform point-of-care testing, including EKG, glucose testing, pregnancy testing, and urinalysis, when qualified and competency documentation is in place.
• Prepare patient encounters in Epic by updating relevant information, including bloodwork, radiology images, medications, medical history, and outside information.
• Assist physicians with patient intake and procedures, and accurately transcribe and document dictated histories, examinations, diagnoses, symptoms, orders, and follow-up instructions in Epic.
• Support MIPS and other quality workflows by updating medical records and scanning or uploading diagnostic reports when required.
• Answer and document patient calls, review and respond to inbasket messages, and refer clinical questions or concerns to an RN or provider.
• Assist with prescription refill requests, prior authorizations, and referrals by gathering information and routing tasks to the appropriate clinical staff.
• Communicate the purpose and functionality of MyChart to patients and arrange appropriate translation services or equipment before visits.
• Follow infection-control, equipment-cleaning, sterilization, specimen-handling, and clinical safety procedures; maintain related logs and documentation.
• Maintain patient privacy in accordance with HIPAA standards and follow applicable downtime procedures.
• Promote a positive patient experience by greeting patients professionally, communicating care steps, anticipating needs, helping resolve concerns, and escalating issues when appropriate.
• Collaborate with providers, clinical and administrative colleagues, site management, the Patient Access Center, and Central Billing Office to support patient care and access.
• Complete annual competencies, including fire safety, hazardous waste, Medsled, and HIPAA compliance.
• Perform other duties as assigned or needed.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED