Medical Assistant Pineville General Surgery FT

Advocate Health • Charlotte, NC

5d • $22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports clinic visits by completing patient intake and rooming, assisting providers with procedures, performing laboratory tasks and point-of-care testing, and administering medications and vaccines safely. The Medical Assistant also supports clinic operations through duties such as patient messaging, scheduling, referrals, medication refills, authorizations, and supply management.

The position requires timely communication, teamwork, appropriate escalation, and maintaining clean, stocked, and properly equipped work areas. The Medical Assistant must provide age-appropriate care and demonstrate knowledge of growth and development across the lifespan. This is a full-time position scheduled Monday through Friday, 8:00 AM to 5:00 PM, for 40 hours per week.

Requirements

• High school diploma or GED.
• Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training or EMT training in applicable divisions; some divisions accept two years of verifiable full-time Medical Assistant experience within the last five years in place of program completion.
• Current American Heart Association BLS certification is required in some divisions; in others, BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and at least one other team member when available for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to operate equipment necessary to perform the job and wear protective clothing and equipment as needed.

Responsibilities

• Provide patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining training and competency for the specialty.
• Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and labeling, preparing laboratory orders and requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory and practice-specific diagnostic tests according to orders and applicable standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Cross-train to perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work collaboratively, and escalate issues appropriately.
• Maintain a clean work environment; clean instruments and equipment and ensure equipment and supplies are in working order and appropriately stocked.
• Provide care appropriate to patients' ages and needs, using knowledge of growth and development and information relevant to each patient's status.

Benefits

• Sign-on bonus eligibility based on eligibility.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and opportunity for annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED