Job Posting Title Medical Assistant Advance Hillsdale Family Medicine

Advocate Health and Hospitals Corporation • Advance, NC

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About The Position

The Medical Assistant prepares and rooms patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information. The role supports clinicians with quality-improvement measures, laboratory procedures, examinations, and other clinical tasks within the Medical Assistant scope of practice and demonstrated competencies. The Medical Assistant administers routine medications under clinician orders or approved protocols, coordinates test and procedure requests, appointments, and referrals, and communicates with patients and the care team to support safe, timely care and smooth clinic operations.

The position requires providing care appropriate to patients’ ages and developmental needs, following department policies and procedures, and working under clinical supervision as applicable. The role may include basic and advanced clinical support tasks depending on specialty and competency. The employee may be required to perform other related duties.

This is a full-time, benefits-eligible position scheduled Monday through Friday, 7:00 a.m. to 4:00 p.m., for 40 hours per week. The position is sign-on bonus eligible. The listed pay range is $21.85–$32.80.

Requirements

• Graduation from an accredited Medical Assistant program.
• Current Medical Assistant certification from one of the listed organizations: AAMA, NHA, NCCT, AMT, American Allied Health, NHCWA, NAHP, or NRMA.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and assistance from another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to use protective clothing and equipment as needed.

Nice To Haves

• One year of experience preferred.

Responsibilities

• Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaint, allergies, and medications.
• Monitor and complete Clinical Integration/Quality Improvement measures and notify the clinician of opportunities within the Medical Assistant’s scope.
• Perform laboratory procedures, including strep tests, wound cultures, and specimen collection, using aseptic technique and infection-control precautions.
• Assist Physicians and Advanced Practice Professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under Physician/APP orders or approved standing orders and protocols.
• Follow through on procedure and test requests, pre-approved care algorithms, appointment changes, and referrals to other facilities or services.
• Refer questions to Registered Nurses and Physicians/APPs according to scope-of-practice guidelines and relay information to patients as directed.
• Communicate with clinicians and other healthcare team members to support clinic flow and adjust workflow as needed.
• Communicate accurate and timely information to patients.
• Perform basic or advanced clinical support tasks, as appropriate to specialty and demonstrated competencies, such as suture or staple removal, cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills using approved protocols.
• Provide care appropriate to patients’ ages and developmental needs, assessing relevant information and providing care according to departmental policies and procedures.
• Operate equipment necessary to perform the job and wear protective clothing and equipment as needed.

Benefits

• Comprehensive benefits and well-being programs
• Competitive compensation
• Retirement offerings
• Career development programs
• Opportunity for annual increases based on performance
• Paid time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance
• Paid parental leave
• Defined contribution retirement plans with employer match
• Financial wellness programs
• Educational assistance program
• Sign-on bonus eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree