Job Posting Title Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System • Mill Creek, WA

1d

About The Position

Indigo Urgent Care, a MultiCare Company, is hiring a Clinical Concierge Medical Assistant to support its Occupational Medicine services. The role combines clinical tasks within the MA-C license scope with patient-care coordination, customer service, and clinic management assistance. The position works collaboratively with the care team to promote strong health outcomes and positive patient experiences.

Requirements

• For Washington positions: Washington State Medical Assistant-Certified (MA-C) credential. Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until the MA-C is issued.
• For Washington positions: MA-C license within 45 days of hire.
• For Idaho positions: Current CMA certification from AAMA, NHA, or NCCT.
• For Idaho positions: Washington State MA-C license, or Washington State MA-R license endorsed by Indigo within the first 30 days of employment.
• Current BLS certification, or the ability to obtain it through an in-house training program, depending on assignment.
• A minimum of one year of experience in a physician's office or other medical facility is preferred.
• Applicants currently in an externship or residency program may be considered with an active or pending Washington DOH MA-R certification within seven days of hire.

Nice To Haves

• A minimum of one year of experience in a physician's office or other medical facility.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to support comprehensive health care outcomes.
• Perform clinic functions requiring specialized knowledge and the integration of available standards, resources, and data.
• Advocate for ethical, holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.
• Provide patient customer service and clinic management assistance.

Benefits

• Tuition assistance: 100% of tuition and fees, or up to $5,250 per year for full-time employees and $2,500 per year for part-time employees.
• Competitive medical, dental, vision, and life coverage.
• 403(b) retirement plan with employer contribution.
• Growth and advancement programs.
• Health and wellness programs.
• Paid time off.
• Competitive compensation with volume incentives, customer experience bonuses, and sign-on bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed