Clinical Concierge Medical Assistant (MA-C) - Occupational Medicine

MultiCare Health System•Olympia, WA
•$25 - $36•Onsite

About The Position

Indigo Urgent Care, a MultiCare Company, is seeking a Clinical Concierge Medical Assistant to perform clinical tasks and coordinate patient care within the MA-C license scope. The position works in close collaboration with the team to support health care outcomes and patient experiences through excellent patient customer service and clinic management assistance. The role is based in occupational medicine and is listed as a 1.0 FTE, day shift, Monday through Friday.

Requirements

  • For Washington positions: Washington State Medical Assistant-Certified (MA-C) credential.
  • For Washington positions: Washington State Medical Assistant Interim Certification is acceptable for up to one year from its issue date or until MA-C is issued.
  • For Washington positions: Current BLS certification, or the ability to obtain it through an in-house training program, depending on assignment.
  • For Washington positions: Minimum one year of experience in a physician's office or other medical facility is preferred.
  • For Washington positions: Exceptions may be made for applicants currently in an externship or residency program with active or pending WA DOH MA-R certification within seven days of hire; Washington State MA-C license is required within 45 days of hire.
  • For Idaho positions: Current CMA certification by AAMA, NHA, or NCCT.
  • For Idaho positions: WA state MA-C license, or WA state MA-R license endorsed by Indigo within the first 30 days of employment.
  • For Idaho positions: Current BLS certification, or the ability to obtain it through an in-house training program, depending on assignment.
  • For Idaho positions: Minimum one year of experience in a physician's office or other medical facility is preferred.
  • For Idaho positions: Exceptions may be made for applicants currently in an externship or residency program with active or pending WA DOH MA-R certification within seven days of hire.

Nice To Haves

  • Minimum one year of experience in a physician's office or other medical facility is preferred.

Responsibilities

  • Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
  • Perform a variety of clinic functions requiring specialized knowledge and integration of available standards, resources, and data.
  • Advocate for ethical and holistic care that promotes the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
  • Create and provide a safe and supportive environment for patients.
  • Support the unit through excellent patient customer service and clinic management assistance.

Benefits

  • Competitive compensation.
  • Medical, dental, and retirement benefits.
  • Paid time off.
  • Volume incentives.
  • Customer experience bonuses.
  • Sign-on bonuses.
  • Tuition assistance.
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