Medical Assistant with Limited X-Ray

GoHealth Urgent Care - UCSF Health•Leesburg, VA

About The Position

The Medical Assistant with Limited X-Ray works collaboratively to support medical providers, radiologic technologists, and patients through patient care management, organization, and communication. The role performs limited-capacity x-rays and reports results to medical providers, completing work accurately, with quality, and in a timely manner. The position supports the organization’s vision of improving value and access to quality care through an effortless experience, a culture of care, and integration with partners and communities, guided by its core values of Collaboration, Innovation, Diversity and Inclusion, Integrity, and Accountability. The role is responsible for limited x-ray services as needed, patient registration and preparation, rooming, point-of-care testing, stocking, medical records, reception and administrative duties, and equipment controls and maintenance. It supports patients of all ages, from newborn to elderly, under the direction of clinical providers. Additional duties may be assigned, and management may revise the position description.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
At hire, hold one of the listed medical assistant certifications: CCMA, CMA, RMA, NCMA, or NRCMA; alternatively, the posting accepts graduation from an accredited school of nursing, LPN or RN status, EMT certification, or CNA certification.
Meet applicable state-specific limited x-ray, radiology, training, registration, or certification requirements for the state and body areas in which x-rays will be performed.
Knowledge of medical office management systems and procedures.
Strong time-management skills and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant Program.
Medical Assistant experience.
Experience performing x-rays.

Responsibilities

Perform limited x-ray services as needed under the direction of a clinical provider, following established procedures and safety protocols.
Position and protect patients during x-ray procedures and report results to medical providers.
Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays, schedule patient appointments, coordinate referrals to specialists, answer care-related questions, and keep patients informed of their status.
Communicate patient flow to technical staff and prepare patients for examinations by verifying information, recording medical history, and confirming the purpose of visits.
Perform preliminary tests and record vital signs, such as blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
Stock supplies and maintain exam rooms, the front desk, and reception area; complete order sheets and check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Maintain reception and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.