Medical Assistant with Limited X-Ray

GoHealth Urgent Care•Gainesville, VA

About The Position

The Medical Assistant with X-Ray supports medical providers, radiologic technologists, and patients through patient care management, organization, and communication. The role performs limited-capacity X-rays and reports results to medical providers. Work is completed accurately, at a high quality, and in a timely manner in support of the organization’s mission and values. Responsibilities include performing X-ray services under provider direction and established safety protocols; registering patients and handling related paperwork, insurance verification, co-pays, and appointment scheduling; preparing and rooming patients, recording medical histories and vital signs, and conducting point-of-care tests as needed. The position also coordinates referrals, answers patient questions, maintains supplies and records, supports reception and administrative functions, and performs equipment controls, calibration, quality logs, troubleshooting, and preventive maintenance. The role reports to a Manager, Regional Operations or On-Site Manager and supervises no positions.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, hold one of the listed medical assistant certifications: CCMA, CMA, RMA, NCMA, or NRCMA; or qualify through the listed alternatives: graduate of an accredited school of nursing, LPN or RN, EMT, or CNA.
Meet applicable state-specific X-ray education, registration, certification, or licensing requirements for the work performed.
Knowledge of medical office management systems and procedures.
Excellent time management and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant Program.
Medical Assistant experience.
Experience performing X-rays.

Responsibilities

Perform limited X-ray services as needed, following established procedures and safety protocols under the direction of a clinical provider.
Position and protect patients during X-ray procedures and report results to medical providers.
Register patients, obtain required paperwork and insurance documentation, and verify insurance and eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to specialists and answer patient questions about their care and status.
Prepare and room patients by verifying information, recording medical histories, and confirming the purpose of visits.
Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG tests, and provide information to the provider.
Inform technical staff about patient flow.
Stock supplies and maintain exam rooms, the front desk, and reception area; complete order sheets and check supply expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Maintain the reception area and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Perform and document daily equipment controls and calibration, maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.