Medical Assistant with Limited X-Ray

GoHealth Urgent Care - UCSF Health•Manassas, VA

About The Position

The Medical Assistant with X-Ray provides collaborative support to medical providers, radiologic technologists, and patients through patient care, organization, and communication. The role performs limited-capacity x-rays and reports results to medical providers. Work must be completed accurately, with high quality, and in a timely manner. The position also supports patient registration, preparation and rooming, point-of-care testing, referral coordination, supply management, medical records, reception, and center opening and closing duties. The Medical Assistant follows established procedures and safety protocols, maintains and documents equipment controls and quality assurance activities, and performs other duties as assigned. The role supports the organization’s aim to provide an effortless patient experience, a culture of care, and quality access through collaboration with partners and communities.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following is required: CCMA, CMA, RMA, NCMA, or NRCMA certification from the specified credentialing organization; or qualifying alternative credentials/status, including graduation from an accredited school of nursing, LPN or RN, EMT, or CNA.
Meet applicable state-specific limited x-ray, radiology, training, registration, or certification requirements for the work location.
Knowledge of medical office management systems and procedures.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant program.
Medical Assistant experience.
Experience performing x-rays.

Responsibilities

Perform limited x-ray services as needed, following established procedures and safety protocols, and report results to medical providers.
Position patients correctly and protect them during x-ray procedures.
Register patients, collect required paperwork and insurance documentation, and verify insurance and eligibility.
Process co-pays, schedule appointments, coordinate referrals to specialists, and answer patient questions about care and status.
Communicate patient flow to technical staff and prepare patients for examinations.
Interview patients, verify information, record medical history, and confirm the purpose of the visit.
Perform preliminary tests and record vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide relevant information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; complete supply orders and check expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls, collect and sort incoming and outgoing mail, maintain reception, and conduct patient follow-up courtesy calls.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.