Medical Assistant with Limited X-Ray

GoHealth Urgent Care - UCSF Health•Gainesville, VA

About The Position

The Medical Assistant with Limited X-Ray supports medical providers, radiologic technologists, and patients through patient care management, organization, and communication. The role performs limited-capacity x-rays and reports results to medical providers. Work must be completed accurately, with quality and timeliness, in support of the organization’s vision and values. The position also supports patient registration and preparation, clinical testing, referrals, supply and exam-room readiness, medical records, front-desk operations, equipment quality controls, and opening and closing duties. The role reports to the Manager, Regional Operations or On-Site Manager, receives assignments from the Manager, Regional Operations, Team Leader, or On-Site Manager, and supervises no positions.

Requirements

High school diploma or equivalent required.
Basic Life Support (BLS) certification required at hire through the American Red Cross or American Heart Association.
At hire, hold one of the specified medical assistant certifications (CCMA, CMA, RMA, NCMA, or NRCMA), or an accepted alternative qualification (graduate of an accredited nursing school, LPN or RN, EMT, or CNA).
Meet applicable state-specific limited x-ray licensure, certification, registration, training, or authorization requirements for the state and body areas in which x-rays are performed.
Knowledge of medical office management systems and procedures.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and service orientation.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant Program.
Medical Assistant experience.
Experience performing x-rays.

Responsibilities

Perform limited x-ray services as needed under the direction of a clinical provider, following established procedures and safety protocols for patients of all ages.
Position patients correctly and protect them during x-ray procedures; report results to medical providers.
Register patients, obtain required paperwork and insurance documentation, and verify insurance and eligibility.
Process co-pays, schedule appointments, coordinate referrals to specialists, answer patient questions, and communicate patient status.
Communicate patient flow to technical staff and prepare patients for examinations by verifying information, recording medical history, and confirming the purpose of the visit.
Perform preliminary tests and record vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
Stock supplies and maintain exam rooms, the front desk, and reception area; complete order sheets and check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Maintain reception, conduct courtesy follow-up calls, and perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.