Medical Assistant with Limited X-Ray

GoHealth Urgent Care•Leesburg, VA

About The Position

The Medical Assistant with X-Ray provides collaborative support to medical providers, radiologic technologists, and patients through patient care, organization, and communication. The role performs limited-capacity x-rays and reports results to medical providers. Work must be completed accurately, with high quality, and in a timely manner, consistent with the organization’s vision, mission, and core values. The position supports center operations through limited x-ray services, patient registration and preparation, point-of-care testing, supply management, and administrative duties. The role serves patients of all ages, from newborns to the elderly, and follows established procedures and safety protocols. The position reports to a Manager, Regional Operations or On-Site Manager; assignments may also come from a Team Leader. It supervises no positions.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification at the time of hire, obtained through the American Red Cross or American Heart Association.
At the time of hire, one of the following is required: CCMA, CMA, RMA, NCMA, or NRCMA certification; alternatively, the posting accepts graduation from an accredited school of nursing, LPN or RN status, EMT certification, or CNA certification.
State-specific x-ray credentials, training, or authorization may be required depending on the work location.
Knowledge of medical office management systems and procedures.
Excellent time-management skills and the ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Excellent written and verbal communication skills.
Strong organizational and planning skills.
Proficiency in MS Office and patient management software.

Nice To Haves

Graduate of a Medical Assistant Program.
Medical Assistant experience.
Experience performing x-rays.

Responsibilities

Provide limited x-ray services as needed, following established procedures and safety protocols, and report results to medical providers.
Position patients correctly and protect them during x-ray procedures.
Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists and answer patient questions about care and status.
Inform technical staff of patient flow and prepare patients for examinations by verifying information, recording medical history, and confirming the purpose of visits.
Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets, monitor supply inventory, and check expiration dates.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort incoming and outgoing postal correspondence.
Maintain the reception area and conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Perform and document daily equipment controls and calibration, maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.