Medical Assistant/Relations Associate- Department 225 Greenwich St - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health Systems•New York, NY

1d•$30 - $31

About The Position

The Medical Assistant Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help ensure efficient office operations. Duties include conducting clinical tests and procedures, collecting and documenting patient information, supporting referrals and appointments, maintaining records and examination areas, and assisting with front-office transactions and communications.

Requirements

BLS certification or AHA Heart Saver certification.
Medical Assistant certification from an accredited school.
CMA/RMA national certification required.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician.

Responsibilities

Perform EKGs, laboratory testing, and pulmonary function tests as ordered by physicians.
Admit patients to exam rooms and obtain vital signs, medical history, medication history, allergy history, and height and weight as indicated.
Perform quality controls.
Ensure patient referrals are completed and forwarded appropriately.
Document treatments and telephone contacts with patients.
Maintain lab accession and outside medical testing logs according to established procedures.
Adhere to universal precautions and OSHA regulations.
Keep examination rooms and medical areas clean and orderly.
Register and transact patients promptly and accurately using the current computer system.
Update pertinent patient information, including insurance coverage and eligibility.
Ensure all patient names appear on daily ledger sheets.
Schedule and confirm patient appointments.
Retrieve and file medical reports and laboratory results.
Process HMO referrals as requested by physicians, practice management, and patients.
Communicate patient emergencies to physicians.
Answer telephones using the employee's name and Beth Israel Medical Group office location, and take messages to ensure follow-up.
Scan paperwork into the EMR in a timely manner.
Balance ledger sheets and account for all monies received.
Maintain accountability for the cash box and its contents, and notify the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provide information to other departments as requested.
Assist with uncovered shifts.
Notify the Practice Manager or Office Manager of office problems and supply needs.
Call insurance companies to verify coverage and eligibility.
Forward information relevant to scheduled appointments, including labs, referrals, and X-rays, to specialty offices.