Medical Assistant/Relations Associate- Department 225 Greenwich St - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health System•New York, NY

About The Position

The Medical Assistant Relations Associate performs patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help the office function efficiently, including patient registration, appointment coordination, records management, telephone support, insurance verification, and cash handling.

Requirements

BLS certification or Heart Saver certification from the American Heart Association.
Medical Assistant certification from an accredited school.
National CMA or RMA certification required.

Nice To Haves

Licensure or credentialing as a phlebotomist or EKG technician is preferred.

Responsibilities

Performs EKGs, lab testing, and pulmonary function testing (PFT) as ordered by the physician.
Admits patients to exam rooms and obtains vital signs, medical history, medication history, and allergy history; measures height and weight as indicated.
Performs quality controls.
Ensures patient referrals are completed and forwarded appropriately.
Documents treatments and telephone contacts with patients.
Maintains lab accession and outside medical testing logs according to established procedures.
Adheres to universal precautions and OSHA regulations.
Maintains examination rooms and medical areas in a clean and orderly fashion.
Registers and transacts patients promptly and accurately using the current computer system.
Updates pertinent patient information, including medical insurance coverage and eligibility.
Ensures all patient names appear on daily ledger sheets.
Schedules and confirms patient appointments.
Retrieves and files medical reports and lab results.
Processes HMO referrals as requested by physicians, practice management, and patients.
Communicates patient emergencies to the physician.
Answers telephones using the employee's name and Beth Israel Medical Group office location, and takes messages to ensure follow-up on calls.
Scans paperwork into the EMR in a timely fashion.
Balances ledger sheets and accounts for monies received; maintains accountability for the cash box and its contents and notifies the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provides information to other departments as requested.
Provides assistance with uncovered shifts.
Notifies the Practice Manager or Office Manager of office problems and supply needs.
Calls insurance companies to verify coverage and eligibility.
Forwards information pertinent to scheduled appointments, such as labs, referrals, and X-rays, to specialty offices.