Medical Assistant/Relations Associate- Department 225 Greenwich St - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health System•New York, NY

4h•Onsite

About The Position

The Medical Assistant Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff (LPN, RN, NP, or MD). The position also provides clerical support for the efficient functioning of the office. Duties include clinical support, patient registration and scheduling, documentation, referral processing, communications, and maintaining examination rooms and medical areas.

Requirements

BLS certification or Heart Saver certification from the American Heart Association.
Medical Assistant certification from an accredited school.
CMA/RMA national certification required.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician.

Responsibilities

Perform EKGs, lab testing, and pulmonary function tests (PFTs) as ordered by the physician.
Admit patients to exam rooms and obtain vital signs, medical history, medication history, and allergy history; record height and weight as indicated.
Perform quality controls.
Ensure patient referrals are completed and forwarded appropriately, and process HMO referrals as requested by physicians, practice management, and patients.
Document treatments and telephone contacts with patients appropriately.
Document in the lab accession log and outside medical testing log according to established procedures.
Adhere to universal precautions and OSHA regulations.
Maintain examination rooms and medical areas in a clean and orderly fashion.
Register and transact patients promptly and accurately using the current computer system.
Update pertinent patient information, including medical insurance coverage and eligibility.
Ensure all patients’ names appear on daily ledger sheets; balance ledger sheets and account for monies received.
Schedule and confirm patient appointments.
Retrieve and file medical reports and lab results.
Communicate patient emergencies to physicians.
Answer telephones using the employee’s name and Beth Israel Medical Group office location, and take messages to ensure follow-up on all calls.
Scan paperwork into the EMR in a timely fashion.
Maintain accountability for all aspects and contents of the cash box, and notify the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provide information to other departments as requested.
Provide assistance with uncovered shifts.
Notify the Practice Manager or Office Manager of office problems and supply needs.
Call insurance companies to verify coverage and eligibility.
Forward information pertinent to scheduled appointments, such as labs, referrals, and X-rays, to specialty offices.