Medical Assistant/Relations Associate-Department 225 Greenwich St - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health Systems•New York, NY

9h•$30 - $31

About The Position

The Medical Assistant Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support needed for the efficient operation of the medical office. Responsibilities include conducting tests and collecting patient information, maintaining records and exam areas, supporting patient registration and scheduling, and coordinating referrals, communications, and office operations.

Requirements

BLS certification or AHA Heart Saver certification.
Medical Assistant certification from an accredited program.
CMA/RMA national certification required.

Nice To Haves

Phlebotomist or EKG technician licensure/credentialing preferred.

Responsibilities

Performs EKGs, laboratory testing, and pulmonary function tests (PFTs) as ordered by the physician.
Admits patients to exam rooms and collects vital signs, medical history, medication history, allergy history, height, and weight as indicated.
Performs quality controls.
Ensures patient referrals are completed and forwarded appropriately.
Documents treatments and telephone contacts with patients.
Documents information in lab accession and outside medical testing logs according to established procedures.
Follows universal precautions and OSHA regulations.
Maintains examination rooms and medical areas in a clean and orderly condition.
Registers and processes patients accurately and promptly using the current computer system.
Updates patient information, including medical insurance coverage and eligibility.
Ensures all patient names appear on daily ledger sheets.
Schedules and confirms patient appointments.
Retrieves and files medical reports and lab results.
Processes HMO referrals as requested by physicians, practice management, and patients.
Communicates patient emergencies to physicians.
Answers telephones using the caller’s name and Beth Israel Medical Group office location.
Takes messages and ensures follow-up on calls.
Scans paperwork into the EMR promptly.
Balances ledger sheets and accounts for monies received.
Maintains accountability for the cash box and its contents and notifies the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provides information to other departments as requested.
Provides assistance with uncovered shifts.
Notifies the Practice Manager or Office Manager of office problems and supply needs.
Calls insurance companies to verify coverage and eligibility.
Forwards information pertinent to scheduled appointments, such as labs, referrals, and x-rays, to specialty offices.