Medical Assistant/Relations Associate- Department MS Doctors - 104 Delancey Street - Mount Sinai Doctors Medical Group - Full Time - Days

Mount Sinai Health Systems•New York, NY

3d•$30 - $31

About The Position

The Medical Assistant Relations Associate provides patient procedures ordered by physicians under the guidance of licensed medical staff, including LPNs, RNs, NPs, or MDs. The role also provides clerical support to help ensure the efficient operation of the office. Duties span clinical testing and documentation, patient intake, maintaining examination areas, appointment and referral coordination, registration and insurance updates, telephone support, and handling payments and office records.

Requirements

Medical Assistant Certificate from an accredited school.
RMA/CMA national certification.
BLS certification or Heart Saver certification from the American Heart Association.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician.

Responsibilities

Perform EKGs, laboratory testing, and pulmonary function tests (PFTs) as ordered by the physician.
Admit patients to exam rooms and obtain vital signs, medical history, medication history, allergy history, height, and weight as indicated.
Perform quality controls.
Ensure patient referrals are completed and forwarded appropriately.
Document treatments and telephone contacts with patients.
Document information in lab accession and outside medical testing logs according to established procedures.
Follow universal precautions and OSHA regulations.
Maintain examination rooms and medical areas in a clean and orderly condition.
Register and transact patients promptly and accurately using the current computer system.
Update pertinent patient information, including medical insurance coverage and eligibility.
Ensure all patient names appear on daily ledger sheets.
Schedule and confirm patient appointments.
Retrieve and file medical reports and laboratory results.
Process HMO referrals as requested by physicians, Practice Management, and patients.
Communicate patient emergencies to the physician.
Answer telephones, identifying the caller’s name and Beth Israel Medical Group office location.
Take messages and ensure follow-up on calls.
Scan paperwork into the EMR in a timely manner.
Balance ledger sheets and account for all monies received.
Maintain accountability for the cash box and its contents, and notify the Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
Provide information to other departments as requested.
Provide assistance with uncovered shifts.
Notify the Practice Manager or Office Manager of office problems and supply needs.
Call insurance companies to verify coverage and eligibility.
Forward information pertinent to scheduled appointments, including labs, referrals, and X-rays, to specialty offices.