Full Time Medical Assistant/Receptionist

Boston Childrens Health Physicians LLP•Mamaroneck, NY

11d•Onsite

About The Position

Boston Children's Health Physicians (BCHP) is seeking a full-time Medical Assistant/Receptionist for its Harrison Pediatrics office in Mamaroneck, NY. This dual-role position combines clinical medical assistant duties with administrative receptionist responsibilities. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with alternating Saturday shifts. Pay is approximately $20 to $22 per hour and is negotiable based on the candidate’s experience. The role supports patient visits by preparing rooms and patients, recording measurements and screening results, assisting providers and nurses, performing tests under standing protocols, and maintaining rooms and equipment. Administrative work includes answering phones, scheduling appointments, updating electronic patient records, helping patients with registration and payment, managing referrals and insurance inquiries, and supporting access to the Patient Portal. Experience with electronic medical records is essential; familiarity with NextGen EMR is a plus. BCHP states that it recruits, hires, trains, transfers, promotes, lays off, and discharges associates without regard to protected characteristics, in accordance with applicable law.

Requirements

High school degree or equivalent required.
Experience with electronic medical records is essential.

Nice To Haves

Pediatric experience preferred.
Familiarity with the NextGen EMR is a plus.

Responsibilities

Create a patient-centered environment.
Prepare rooms for the day, and clean and restock rooms and equipment.
Escort patients to rooms and prepare them for examinations.
Record and chart height, weight, age-appropriate head circumference, and blood pressure for well visits.
Ask patients or parents about the chief complaint and document it.
Perform and document vision and hearing screenings as necessary, according to standing protocols.
Gather appropriate immunizations for well visits, document them in the chart, and obtain parental consent.
Perform strep tests and flu swabs, record results in the chart, and charge for the procedures.
Perform fingerstick lead, phlebotomy, hemoglobin, and cholesterol tests according to standing protocols; document results and bill for procedures.
Perform venipuncture when requested by providers.
Draw blood and assist nurses in the office.
Assist doctors as needed with sick visits and well-child visits.
Prepare for urine culture and analysis.
Answer phones and schedule patient appointments, including making or changing appointments when necessary.
Check Phreesia at the end of the day to prepare for the next day's visits and address incomplete registration and positive screenings.
Check online balance and copayment payments, and assist parents with payments at the time of the visit if needed.
Assist new patients with completing registration forms.
Update all information in patients' electronic records, including removing alerts that no longer apply.
Assist patients in obtaining Patient Portal access for each child in the family.
Manage referrals to specialists and insurance inquiries.
Make appointments for future visits as patients exit.
Answer telephone calls and assist with appointment scheduling as needed.