Medical Assistant/Outpatient Clinical Care Assistant - Reprocessing and Procedures

Cleveland Clinic•Cleveland, OH

1d•Onsite

About The Position

Cleveland Clinic is hiring a Medical Assistant/Outpatient Clinical Care Assistant for its Urology-Integrated Surgical Institute at Cleveland Clinic Main Campus in Cleveland. The role supports patients and caregivers in a fast-paced outpatient setting, providing patient care and clinical and administrative support. The position may be considered for either an Outpatient Clinical Care Assistant or a Medical Assistant. It is a PRN position covering hours between 7:00 a.m. and 5:00 p.m.; listed schedules are 8:00 a.m.–5:30 p.m. or 7:00 a.m.–5:30 p.m. As an Outpatient Clinical Care Assistant, the caregiver provides or assists with patient care under the supervision of a Registered Nurse or Licensed Independent Provider. Duties include rooming patients, collecting specimens, performing point-of-care tests, preparing patients for exams and procedures, assisting with treatments and wound care, documenting in the electronic health record, and supporting clinic operations and emergency response. As a Medical Assistant, the caregiver supports screenings and treatments, medication management, patient monitoring, and clinical and office tasks. The role involves working collaboratively with clinical and administrative staff to provide a welcoming, supportive environment for patients, families, and visitors. Caregivers follow standard precautions and use personal protective equipment as required. Cleveland Clinic requires compliance with its annual influenza prevention program, including vaccination or an approved exemption. Offers of employment are followed by controlled-substance testing.

Requirements

For the Outpatient Clinical Care Assistant role: High school diploma or GED.
For the Outpatient Clinical Care Assistant role: One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting; additional formal training or education may substitute for some or all of the required experience.
For the Outpatient Clinical Care Assistant role: Understanding of human anatomy, basic patient care activities, and math.
For the Medical Assistant role: Graduation from an approved medical assisting program or military training as a hospital Corpsman (HM), Combat Medic (68W), or Medical Service Technician (4N0X1).
For the Medical Assistant role: Completion of a clinical externship or extensive clinical experience.
Basic Life Support (BLS) certification through the American Heart Association or American Red Cross within the new-hire period.
Ability to meet the stated physical requirements, including full-body motion to move and lift patients, manual finger dexterity with good eye-hand coordination, and extensive standing and walking.

Nice To Haves

For the Outpatient Clinical Care Assistant role: Proficiency in using an electronic medical record.
For the Medical Assistant role: Successful completion of a Cleveland Clinic Externship.
For the Medical Assistant role: MA certification.

Responsibilities

Provide or assist with outpatient patient care under the supervision of a Registered Nurse or Licensed Independent Provider.
Complete patient rooming, including taking vital signs, height and weight, asking intake questions, documenting information, and reporting abnormal findings.
Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the laboratory.
Prepare patients for and assist with exams, tests, and procedures, including EKGs, Holter monitor applications, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
Administer directed treatments, including heat or cold application, simple sterile dressing changes, and applying or removing casts, braces, and splints.
Review printed instructions with patients and assist with wound care.
Document patient care in the electronic health record.
Support daily clinic operations, including setup, in-baskets, closing care gaps, maintaining orderly work areas, and clinic closing.
Stock supplies and linens; clean and monitor expiration dates; restock dressing supply carts; check AED units and oxygen tanks; and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Gather and update health-maintenance information, identify medication changes, update allergy information, collect specimens, perform tests, and document patient care.
Monitor and communicate changes in patient condition.
Administer specified medications under the direction of a provider.
Maintain equipment, medical supplies, and examination areas.
Perform administrative and clerical duties, including filing, reception, scheduling, data entry, and patient registration.