Medical Assistant OR Certified Medical Assistant - Orthopedics

Geisinger•Wilkes-Barre, PA

6d•Onsite

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient orthopedics setting. Works as an integral member of the healthcare team under provider direction, performing clinical duties, documenting in the electronic medical record, and supporting a safe patient environment. The role also provides administrative and clerical support for the clinic, including scheduling, filing reports, and following up on documentation, calls, and billing inquiries. Work is typically performed in a clinical environment, and travel may be required. The position is full time, 40 hours per week, on the day shift at Geisinger Orthopaedics Wilkes-Barre. Pay is commensurate with experience and certification. Certified Medical Assistants qualify for a $3,000 sign-on bonus paid over two years; non-certified Medical Assistants qualify for a $1,500 sign-on bonus paid over one year, subject to stipulations.

Requirements

High school diploma or GED.
For the Certified Medical Assistant classification, certification from one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification within six months.
Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

Graduation from an accredited one-year certificate or two-year diploma Medical Assistant program.
At least one year of related work experience.
Graduate from a specialty training program.

Responsibilities

Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
Set up examination and treatment rooms between cases and patients.
Assist patients in preparing for visits while safeguarding their safety and privacy.
Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and assisting with minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy after validating knowledge and competency; intravenous medications may not be administered.
Complete tests and treatments ordered by providers according to policy and validated competency.
Collect and prepare laboratory specimens, complete related paperwork, and perform phlebotomy; may assist with laboratory testing, reporting, and quality assurance under laboratory oversight.
Perform receptionist and clerical duties, including matching and filing reports in patient medical records.
Document in appropriate electronic medical record sections and use designated medical record and scheduling systems.
Facilitate timely patient appointments, complete referrals and pre-authorizations as needed, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Manage and document ongoing patient communications as directed by the provider, prioritize communications, respond to patient questions and requests, and reinforce provider-directed patient education.
May inventory non-controlled medical/surgical supplies and pharmaceuticals, check expiration dates, document utilization, and maintain supply levels and storage areas; may transport non-controlled medications as needed.
Prepare and clean instruments and follow sterilization, disinfection, and infection-prevention protocols, including high-level disinfection when required.
Routinely inspect diagnostic equipment and instrumentation, identify maintenance needs, and participate in patient safety and quality improvement programs.
Comply with job-specific obligations and organizational policies and procedures.

Benefits

Full health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off accrual plan.
Tuition reimbursement up to $5,000 per calendar year.
MyHealth Rewards wellness program with an opportunity to earn a financial incentive.
Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through a Care.com membership.
Employee Assistance Program with referrals and support for childcare, eldercare, pet care, legal guidance, mental health, and work-life needs.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
Sign-on bonus for eligible candidates: $3,000 for Certified Medical Assistants paid over two years, or $1,500 for non-certified Medical Assistants paid over one year.