Medical Assistant OR Certified Medical Assistant - Orthopedics

Geisinger•Wilkes-Barre, PA

5d•Onsite

About The Position

Geisinger is hiring a Medical Assistant or Certified Medical Assistant for its outpatient orthopedics clinic in Wilkes-Barre. The role provides direct patient care and clinical and administrative support to physicians and other providers as part of the healthcare team. The Medical Assistant prepares patients and examination rooms, collects and documents patient information in the electronic medical record, performs clinical tasks within validated competency, supports patient safety and privacy, and helps ensure timely appointments and follow-up. The position may involve travel and is typically performed in a clinical environment. The role may be filled by a certified or non-certified Medical Assistant. Certification is required for candidates applying as a Certified Medical Assistant. Pay is commensurate with experience and certification. The position is full-time, scheduled for 40 hours per week, on a day shift. Certified Medical Assistants qualify for a $3,000 sign-on bonus paid over two years; non-certified Medical Assistants qualify for a $1,500 sign-on bonus paid over one year. Certain stipulations apply. Geisinger offers benefits including health, dental, and vision coverage starting on day one, paid time off, tuition reimbursement, retirement contributions, wellness incentives, and family-support resources. The organization emphasizes kindness, excellence, learning, innovation, and safety.

Requirements

High school diploma or GED.
For candidates applying as a Certified Medical Assistant: certification by one of the listed governing associations—NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Basic Life Support certification within six months.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
At least one year of related work experience.
Graduate from a specialty training program.

Responsibilities

Provide direct patient care and clinical support for physicians and other providers in the outpatient setting as an integral member of the healthcare team.
Obtain and document the patient's reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
Prepare patients for provider visits and take appropriate measures to ensure patient safety and privacy.
Set up and clean examination and treatment rooms between patients using established infection-prevention protocols.
Perform clinical duties within validated competency and clinic needs, such as EKGs and wound dressings, and support providers during minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy and procedure after knowledge validation and competency demonstration; do not administer intravenous medications.
Complete patient tests and treatments ordered by providers according to policy and procedure after competency validation.
Collect and prepare laboratory specimens, complete related paperwork, perform phlebotomy, and assist with laboratory functions as trained and overseen by the laboratory.
Perform receptionist and clerical duties, including scheduling, filing reports, following up on documentation, phone calls and billing inquiries, and matching and filing medical reports.
Document accurately in the appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
Facilitate timely patient appointments, complete referrals and pre-authorizations, and collect co-payments.
Communicate with patients as directed by the provider, prioritize communications, respond to questions and requests, and reinforce patient education as directed.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
As needed, inventory medical and surgical supplies and non-controlled pharmaceuticals, check expiration dates, document utilization, and transport non-controlled medications.
Prepare and clean instruments and follow sterilization, disinfection, hand-hygiene, and infection-prevention protocols, including high-level disinfection where applicable.
Inspect diagnostic equipment and instrumentation, identify maintenance needs, and participate actively in patient safety and quality improvement programs.
Comply with organization policies and procedures and satisfy job-specific obligations.

Benefits

Health, dental, and vision coverage beginning on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual described as allowing employees to accrue time quickly.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
$3,000 sign-on bonus for Certified Medical Assistants, paid over two years, subject to stipulations.
$1,500 sign-on bonus for non-certified Medical Assistants, paid over one year, subject to stipulations.