Medical Assistant, Certified - Orthopedics

Bayfront Health•Tampa, FL

23h•Onsite

About The Position

Orlando Health Jewett Orthopedic Institute is hiring a Medical Assistant for its Orthopedics department in Tampa, Florida. The Medical Assistant performs patient care in an ambulatory care setting under the direction and supervision of a physician or Advanced Practice Provider (APP). This is a full-time position with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The role includes gathering patient information, preparing patients for examinations, assisting providers with examinations and procedures, documenting care, coordinating specialty testing and consultations, handling calls, and entering medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction. The Medical Assistant also supports administrative operations and follows organizational, departmental, safety, infection-control, and regulatory requirements. Orlando Health highlights education and career growth opportunities, health and wellness programs, retirement contributions, paid parental leave and PTO, and family- and pet-support benefits. The organization states that it welcomes team members’ individuality and perspectives.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
Current American Heart Association BLS Healthcare Provider Certification.
For hires after January 1, 2015, current certification from an accepted Medical Assistant certifying agency is required within six months of hire.
Accepted certifications include CCMA through NHA; CMA through AAMA; CMAC through AMCA; NCMA through NCCT; NRCMA or NRCAMA through NAHP; and RMA through AMT or ARMA.
Certifications or registrations from an agency not listed may be considered on a case-by-case basis.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Document treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison to arrange specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Follow personal and patient safety practices and infection-control standards.
Maintain reasonably regular and punctual attendance in accordance with applicable policies and laws.
Maintain compliance with Orlando Health policies and procedures.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.