Medical Assistant, Certified - Orthopedics

Orlando Health•Tampa, FL

6d•Onsite

About The Position

The Medical Assistant, Certified performs patient care in an ambulatory care setting under the direction and supervision of a physician or Advanced Practice Provider (APP). The role supports clinical examinations and procedures, patient communication and coordination, and office operations while following Orlando Health and department policies and safety standards. The position is full-time, Monday through Friday, 8:00 AM to 5:00 PM, in the Orthopedics department in Tampa, Florida.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
Maintain current American Heart Association BLS Healthcare Provider Certification.
For those hired after January 1, 2015, maintain current certification from an accepted agency within six months of hire. Listed certifications include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), RMA (AMT), or RMA (ARMA). Certifications or registrations from other agencies may be considered case by case.

Responsibilities

Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist physicians or APPs during examinations and procedures.
Demonstrate competency in tasks and skills defined by the practice.
Document treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to schedule specialty testing or consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Maintain personal and patient safety practices and follow infection-control standards.
Maintain regular, punctual attendance and comply with applicable organizational policies and standards.
Provide care appropriate to the age-specific needs of patients in the assigned department or unit.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.
Communicate professionally with patients and family members and collaborate with administrative and operations staff.