Medical Assistant - Medical Receptionist

Quadrant, Inc.•Richmond, VA

1h•Onsite

About The Position

The Medical Assistant - Medical Receptionist will be responsible for welcoming patients and visitors, optimizing patient satisfaction and provider time, scheduling appointments, maintaining patient accounts, performing data entry, scheduling appointments, and maintaining medical records. This role requires a minimum of 3 years of experience as a Medical Assistant, with a strong preference for experience in Nephrology or Urology. Proficiency in EMR systems, particularly Epic, and experience handling a high volume of calls are essential.

Requirements

3 plus years of experience as a Medical Assistant
Experience working on EMR; knowledge of Epic highly preferred
Experience handling and conducting high amounts of calls
Strong verbal and written communication skills
Experience rooming patients and taking vitals
Specialty experience, Nephrology or Urology highly preferred
Experience working with a busy provider

Responsibilities

Triage patients
Prepare medical Records
Room Patients
Provide clinical help
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Ensure availability of treatment information by filing and retrieving patient records
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Perform data entry and processing
Schedule appointments
Maintain medical records