Medical Assistant - Medical Receptionist

Quadrant, Inc. • Annapolis, MD

2h • Onsite

About The Position

The Medical Assistant - Medical Receptionist will be responsible for a variety of duties including triaging patients, preparing medical records, rooming patients, and providing clinical help. This role also involves optimizing patient satisfaction and provider time by scheduling appointments, managing patient flow, and maintaining the reception area. The position ensures the availability of treatment information by filing and retrieving patient records, and maintaining patient accounts by updating personal and financial information. Key tasks include data entry, appointment scheduling, and medical record maintenance.

Requirements

• 2 plus years of experience as a Medical Assistant
• Must have experience work on EMR; knowledge of Epic highly preferred
• Must have strong experience verifying insurance and handling prior authorizations
• Must have experience handling and conducting high amounts of calls
• Must have strong verbal and written communication skills
• Medical Assistant diploma or Certified/Registered as a Medical Assistant or willing to become

Nice To Haves

• Experience with Phlebotomy highly preferred
• Spanish and English speaking highly preferred

Responsibilities

• Triage patients
• Prepare medical Records
• Room Patients
• Provide clinical help
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Perform data entry and processing
• Schedule appointments
• Maintain medical records

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree