Medical Assistant - Medical Receptionist

Quadrant, Inc.•Germantown, MD

3h•Onsite

About The Position

The Medical Assistant - Medical Receptionist will be responsible for a variety of tasks including triaging patients, preparing medical records, rooming patients, and providing clinical help. This role also involves managing patient appointments, maintaining patient accounts, performing data entry, and ensuring the availability of treatment information. The position requires excellent communication skills and the ability to optimize patient satisfaction and provider efficiency.

Requirements

2 plus years of experience as a Medical Assistant
Experience working on EMR
Bilingual Spanish and English
Strong experience verifying insurance and handling prior authorizations
Experience handling and conducting high amounts of calls
Strong verbal and written communication skills
Medical Assistant diploma or Certified/Registered as a Medical Assistant or willing to obtain

Responsibilities

Triage patients
Prepare medical Records
Room Patients
Provide clinical help
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Perform data entry and processing
Schedule appointments
Maintain medical records