Medical Assistant - Medical Receptionist

Quadrant, Inc. • Baltimore, MD

3h • Onsite

About The Position

Quadrant, Inc. is seeking an experienced Medical Assistant - Medical Receptionist for their Baltimore, Maryland location. This role involves a combination of clinical and administrative duties, requiring at least 3 years of experience. The ideal candidate will be proficient in EMR systems, particularly Epic, and possess strong skills in insurance verification, prior authorizations, and high-volume call handling. Excellent verbal and written communication skills are essential. A Medical Assistant diploma or certification/registration is required, along with phlebotomy experience.

Requirements

• 3 plus years of experience as a Medical Assistant Medical Receptionist
• Experience working on EMR; knowledge of Epic highly preferred
• Strong experience verifying insurance and handling prior authorizations
• Experience handling and conducting high amounts of calls
• Strong verbal and written communication skills
• Medical Assistant diploma or Certified/Registered as a Medical Assistant
• Phlebotomy experience

Nice To Haves

• Knowledge of Epic highly preferred

Responsibilities

• Triage patients
• Prepare medical records
• Room patients
• Provide clinical help
• Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
• Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
• Ensure availability of treatment information by filing and retrieving patient records
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Perform data entry and processing
• Schedule appointments
• Maintain medical records

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree