Medical Assistant/Medical Receptionist IM Clinic at Missouri Ave

Three Crosses Regional Hospital•Las Cruces, NM

25d

About The Position

Three Crosses Regional Hospital is hiring a dual Medical Assistant and Medical Receptionist for its Internal Medicine Residency Clinic at Missouri Ave. The role combines clinical support and front-office responsibilities, with duties shifting according to patient volume, staffing, and operational needs. The position supports physicians and nursing personnel, helps coordinate patient care, maintains accurate records, and provides professional service to patients. The organization describes itself as an independent healthcare organization focused on high-quality patient care and a patient-centered culture.

Requirements

High school diploma or equivalent.
Current BLS certification.
Minimum of two years of Medical Assistant experience in a physician office or outpatient clinical setting.
Ability to perform both clinical and front-office responsibilities based on clinic operational needs.

Nice To Haves

Medical Assistant certification.
Previous medical office, patient registration, scheduling, or receptionist experience.

Responsibilities

Assist physicians and nursing personnel with injections, EKGs, phlebotomy, and other patient care procedures within the scope of the position.
Obtain and accurately record patient information, medical history, and vital signs in the Electronic Health Record (EHR).
Record and process patient care documentation accurately and in a timely manner.
Coordinate patient care as directed by physicians and in accordance with organizational standards, policies, and procedures.
Organize, stock, and clean exam and treatment rooms, and sterilize instruments as required.
Maintain established quality control standards and required Medical Assistant and BLS/CPR certifications.
Assist with general patient care and prepare patients for examinations as needed.
Greet patients and assist with patient check-in and check-out.
Schedule and confirm patient appointments, follow-up visits, and procedures.
Answer incoming telephone calls, respond to voicemails, route messages, and follow up as appropriate.
Verify and update patient demographic, insurance, and contact information.
Assist with referrals, orders, medical records, and other patient documentation as needed.
Collect applicable patient payments and accurately document financial information.
Provide professional customer service and assist patients with questions, forms, and general clinic needs.
Maintain clean, organized, and welcoming reception and patient-care areas.
Perform both Medical Assistant and Medical Receptionist duties and transition between clinical and front-office responsibilities based on patient volume, staffing, and operational needs.
Perform other duties as assigned.