Medical Assistant/ LPN Indianola FM

Trinity Health • Indianola, IA

8d

About The Position

The Medical Assistant/ LPN delivers patient care through preparation, vital-sign collection, documentation, assistance with procedures and diagnostic equipment, medication administration under provider direction, and patient education. The role supports clinic operations by maintaining patient records, coordinating appointments and follow-ups, communicating test results and care plans, and assisting with outreach and scheduling. It also requires maintaining confidentiality, following safety and quality procedures, promoting evidence-based practice, advocating for patients, and collaborating with colleagues across clinic areas as needed. The position requires adherence to Trinity Health’s mission, values, policies, and applicable laws and regulations.

Requirements

• Successful completion of a medical assistant program accredited by CAAHP, NCCA, or ABHES.
• Obtain an accepted medical assistant certification within one year of hire: CMA (AAMA), RMA (AMT), NCMA, CMA (AMCA), CCMA (NHA), NRCMA (NAHP), or NPCE MA.
• Basic Life Support (BLS) certification required within three months of hire.
• Complete Mandatory Reporter abuse training specific to the population served within three months of hire.
• Proficiency in basic computer skills, including Windows, web-based navigation, email, and MS Office.
• Ability to work with diverse groups in a collaborative, shared-leadership environment.
• Ability to read, write, and understand English and communicate effectively with patients, visitors, and colleagues.
• Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others in support of Trinity Health’s philosophy, mission, vision, goals, and values.

Responsibilities

• Prepare patients, collect vital signs, and document care.
• Assist with procedures, examinations, and diagnostic equipment such as tympanometry and spirometry; maintain aseptic techniques.
• Administer medications, treatments, and immunizations under provider direction.
• Prepare and organize patient charts, file dictations, and complete required documentation.
• Communicate test results and plans of care to patients.
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.
• Assist with outreach for overdue visits, labs, and referrals.
• Coordinate physician schedules, insurance pre-certifications, and patient follow-ups to support continuity of care.
• Maintain patient confidentiality and follow organizational standards and ethical guidelines.
• Educate patients and families based on assessed needs and discharge plans.
• Promote evidence-based resources to optimize nursing practice and patient care.
• Advocate for patients through courteous, professional communication and accurate messages to appropriate personnel.
• Assist in training, orienting, and supporting new colleagues; provide cross-coverage in other clinic areas as needed.
• Document plans of care, tests, and examination results in medical records as directed by providers.
• Escalate non-routine issues, questions, or concerns to the practice manager or healthcare providers.
• Complete required safety checklists and quality controls.
• Maintain knowledge of applicable laws, regulations, organizational integrity requirements, standards of conduct, policies, and procedures.
• Perform other duties as needed and assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed