Medical Assistant III Primary Care

Corewell Health•Detroit, MI
•Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Primary Care clinic in Redford, Michigan. Under management and physician leadership, this role performs and oversees clinical activities that support the delivery of primary and preventive health care. The Medical Assistant III assists with patient flow, technical procedures, laboratory protocols, and other clinically oriented activities under physician or provider direction. The role also supports office efficiency and operations in accordance with established policies and procedures, emphasizing service and patient satisfaction. The Medical Assistant III assists physicians and providers with primary health care and patient care management, collaborates with clerical staff to optimize clinic operations, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains current competencies and may explain processes and workflows to leadership and accreditation bodies. Front-office coverage and coverage in other departments or locations may be needed. In addition to core responsibilities, the employee is formally assigned two additional responsibilities, each comprising at least 20% of dedicated time. Options include primary-care care-gap outreach and chart preparation, residency clinic duties, high-level disinfection, precepting new hires, participating in or leading special programs or grants, care management, qualified language interpretation, serving as an EPIC or competency super user, advanced provider support, or a multi-site/flexible float-pool assignment. This is a full-time, 40-hour-per-week position with variable daytime hours between 6:30 a.m. and 7 p.m., Monday through Friday. The listed work site is the Care Center Redford in Redford, Michigan.

Requirements

  • High school diploma or equivalent.
  • Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
  • At least 1 year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
  • Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
  • One of the listed medical assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Michigan Licensed Practical Nurse (LPN) license upon hire.

Responsibilities

  • Support delivery of primary and preventive health care and maintain patient flow.
  • Perform technical procedures, lab protocols, and clinically oriented activities under physician or provider direction.
  • Assist management in achieving office efficiencies and efficient operations in accordance with policies and procedures.
  • Assist physicians and providers with primary health care and patient care management.
  • Collaborate with clerical staff to optimize operations and patient flow.
  • Interact with outside health care facilities and agencies regarding patient care and insurance.
  • Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
  • Perform front-office duties to provide coverage as needed.
  • Provide coverage in other departments or locations as needed.
  • Demonstrate excellent customer service and support patient- and family-centered care.
  • Perform two formally assigned additional responsibilities, each accounting for at least 20% of dedicated time, selected from the listed specialty duties.

Benefits

  • $1,000 sign-on bonus for external applicants.
  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with offers on restaurants, phone plans, spas, and more.
  • Optional identity theft protection and home and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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