Medical Assistant III Primary Care

Corewell Health • Redford Township, MI

2d

About The Position

Under the direction of management and physician leadership, the Medical Assistant III performs and oversees functions related to clinical activities, including maintaining patient flow, supporting the delivery of primary and preventive health care, performing technical procedures and lab protocols, and carrying out clinically oriented activities under physician/provider direction. The role also assists management with office efficiencies and effective operations, supporting physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy.

The Medical Assistant III assists physicians/providers with primary health care and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains updated competencies and may speak with leadership and accreditation bodies about processes and workflows. It also performs front-office duties and provides coverage in other departments or locations as needed.

The position formally includes at least two additional responsibilities, each representing at least 20% of dedicated time. Options include primary-care gaps-in-care identification and outreach; a residency clinic role; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or other competency super user; advanced provider support; or a multi-site/flexible float-pool assignment.

This is a full-time, 40-hour-per-week position at the Care Center Redford in Redford, Michigan. The shift is day shift, with variable hours between 6:30 a.m. and 7 p.m., Monday through Friday. Weekend work is not scheduled.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• One year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and six months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Practical Nursing (LPN) license upon hire.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive health care.
• Perform technical procedures, lab protocols, and clinically oriented activities under physician/provider direction.
• Assist management in achieving office efficiencies and supporting efficient operations.
• Assist physicians/providers with primary health care and patient care management.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities for at least 20% of dedicated time each, selected from the listed specialty, program, support, or float-pool duties.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED