Medical Assistant III Primary Care

Corewell Health • Roseville, MI

5d • Onsite

About The Position

The Medical Assistant III works under the direction of management and physician leadership to support clinical activities and efficient clinic operations. The role helps maintain patient flow and supports the delivery of primary and preventive health care by performing technical procedures, laboratory protocols, and other clinically oriented activities under physician or provider direction. The Medical Assistant III also supports physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy.

The position assists physicians and providers with primary health care and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside health care facilities and agencies on matters involving patient care and insurance. The Medical Assistant III maintains current competencies and may speak with leadership and accreditation bodies about processes and workflows. Front-office coverage and coverage in other departments or locations may be needed.

As part of primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Options include primary care gaps-in-care outreach and chart preparation; residency clinic work; high-level disinfection; serving as a new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support with complex procedures or infusion/chemotherapy scheduling; or a multi-site or flexible float-pool assignment.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. Team members with other certifications and hire dates before November 1, 2025, may qualify.
• One year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and six months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan practical nursing license (LPN) upon hire.

Responsibilities

• Assist with and promote the delivery of primary and preventive health care while maintaining patient flow.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Support physicians and providers with primary health care and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Deliver excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as part of primary duties, each accounting for at least 20% of dedicated time.

Benefits

• A $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED