Medical Assistant III Internal Medicine

Corewell Health • Rochester Hills, MI

11d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Midway Internal Medicine outpatient clinic. Under management and physician leadership, this role performs and oversees clinical activities, supports the delivery of primary and preventive health care, performs technical procedures and laboratory protocols under provider direction, and helps maintain patient flow and efficient clinic operations. The position supports physicians, clinic staff, and management in keeping with Corewell Health’s “Service First” philosophy and patient- and family-centered care model.

The Medical Assistant III assists physicians and other providers with primary health care and patient care management, coordinates work with clerical staff, and interacts with outside health care facilities and agencies concerning patient care and insurance. The role maintains current competencies and may explain processes and workflows to leadership and accreditation bodies. It also provides front-office coverage and coverage in other departments or locations as needed.

As part of the primary duties, the Medical Assistant III is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Possible assignments include identifying and following up on primary-care care gaps and preparing charts; residency clinic duties; high-level disinfection; precepting new hires; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multisite/flexible float-pool assignment.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• At least one year (12 months) of medical assistant experience; alternatively, completion of a Corewell Health medical assistant internship plus six months of medical assistant experience, or completion of a Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• A qualifying medical assistant certification within 90 days of hire: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Practical Nursing license upon hire, as an alternative credential listed in the posting.

Nice To Haves

• Two years of medical assistant experience is preferred.

Responsibilities

• Perform and oversee clinical activities under the direction of management and physician leadership.
• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and ensuring efficient clinic operations.
• Support physicians, clinic staff, and management in accordance with the “Service First” philosophy.
• Assist physicians and providers with primary health care and patient care management.
• Coordinate work with clerical staff to optimize clinic operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as primary duties, with at least 20% of dedicated time for each.
• Possible additional duties include primary-care care-gap identification, outreach, and chart preparation; residency clinic work; high-level disinfection; new-hire precepting; special programs or grants; care management; qualified language interpretation; EPIC or competency super-user duties; advanced provider support; or multisite/flexible float-pool work.

Benefits

• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED