Medical Assistant III Internal Medicine

Corewell Health • Rochester Hills, MI

12d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Internal Medicine outpatient clinic in Rochester Hills, Michigan. Under the direction of management and physician leadership, this position performs and oversees clinical activities that support primary and preventive care, patient flow, technical procedures, laboratory protocols, and other clinically oriented work under provider direction. The role also supports office efficiency and operations in accordance with established policies and procedures, with an emphasis on supporting physicians, clinic staff, management, and Corewell Health’s “Service First” philosophy.

The Medical Assistant III assists physicians and providers with primary healthcare and patient care management, works with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies concerning patient care and insurance. The position maintains current competencies and may be asked to explain processes and workflows to leadership and accreditation bodies. Front-office coverage and coverage at other departments or locations may be required.

The role includes at least two formally assigned additional responsibilities, each representing at least 20% of dedicated time. Options include primary-care gap identification and outreach, residency clinic support, high-level disinfection, new-hire precepting, special programs or grants, care management, qualified language interpretation, EPIC or other competency super-user duties, advanced provider support, and multi-site or flexible float-pool assignments.

This is a full-time, 40-hour-per-week position with a Monday-through-Friday day schedule. Hours of work are 8 a.m. to 5:30 p.m. Corewell Health offers a $1,000 sign-on bonus to external applicants.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; alternatively, completion of the Corewell Health medical assistant internship and 6 months of medical assistant experience, or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed medical assistant certifications within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Practical Nursing (LPN) license upon hire.

Nice To Haves

• 2 years of medical assistant experience.

Responsibilities

• Assist physicians and providers with primary healthcare and patient care management.
• Maintain patient flow and support the delivery of primary and preventive healthcare.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities, each comprising at least 20% of dedicated time; examples include gap identification and outreach, residency clinic work, high-level disinfection, precepting, special programs or grants, care management, qualified language interpretation, EPIC or competency super-user duties, advanced provider support, and multi-site or float-pool assignments.
• Assist management in achieving office efficiencies and ensuring efficient operations in accordance with policies and procedures.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory for restaurants, phone plans, spas, and other offers.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED