Medical Assistant III Family Medicine

Corewell Health • Rochester Hills, MI

9d • Onsite

About The Position

Corewell Health operates more than 300 outpatient clinics across Michigan, including primary care and specialty practices. Under management and physician leadership, the Medical Assistant III performs and oversees clinical activities that support the delivery of primary and preventive healthcare. The role includes maintaining patient flow, performing technical procedures and laboratory protocols under physician or provider direction, and helping management achieve office efficiencies while supporting physicians, clinic staff, and patients through Corewell Health’s “Service First” philosophy.

The Medical Assistant III assists physicians and providers with primary healthcare and patient care management, collaborates with clerical staff to optimize operations and patient flow, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The position maintains current competencies and may speak with leadership and accreditation bodies about processes and workflows. It also performs front-office duties and provides coverage in other departments or locations as needed. The role includes at least two formally assigned additional responsibilities, each accounting for at least 20% of dedicated time, from the options listed in the posting.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited Medical Assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least one year (12 months) of Medical Assistant experience; alternatively, completion of a Corewell Health Medical Assistant internship and six months of Medical Assistant experience, or completion of a Corewell Health Medical Assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the listed Medical Assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Michigan Practical Nursing (LPN) license upon hire.

Nice To Haves

• Two years of Medical Assistant experience.

Responsibilities

• Perform and oversee clinical activities under the direction of management and physician leadership.
• Maintain patient flow and support the delivery of primary and preventive healthcare.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist physicians and providers with primary healthcare and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties and provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities, each representing at least 20% of dedicated time. Options include primary care gaps-in-care identification, outreach, and chart preparation; a residency clinic role; high-level disinfection; serving as a designated new-hire preceptor; participating in or leading special programs or grants; care management (PDCMs); qualified language interpretation; serving as an EPIC or competency super user; advanced provider support for complex procedures or infusion/chemotherapy scheduling; or a multi-site/flexible float-pool assignment.

Benefits

• A $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED