Medical Assistant III Family Medicine

Corewell Health • Sterling Heights, MI

6d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Family Medicine practice. Under the direction of management and physician leadership, this role performs and oversees clinical activities, supports primary and preventive health care, carries out technical procedures and laboratory protocols under provider direction, and helps maintain patient flow. The position supports office efficiency and operations while assisting physicians, clinic staff, and management in keeping with Corewell Health’s “Service First” philosophy and patient- and family-centered care model.

The Medical Assistant III assists physicians and providers with primary health care and patient care management, coordinates with clerical staff to optimize operations, and interacts with outside health care facilities and agencies regarding patient care and insurance. The role maintains current competencies and can explain processes and workflows to leadership and accreditation bodies. It also provides front-office coverage and coverage in other departments or locations as needed.

As part of primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Options include identifying and addressing primary-care gaps in care, outreach and chart preparation; residency clinic duties; high-level disinfection; serving as a designated new-hire preceptor; participating in or leading special programs or grants; care management; qualified language interpretation; serving as an EPIC or competency super user; advanced-provider support for complex procedures or infusion/chemotherapy scheduling; or a multi-site/flexible float-pool assignment.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited Medical Assistant program, including a clinical rotation, or equivalent experience.
• At least 1 year (12 months) of Medical Assistant experience; alternatively, completion of the Corewell Health Medical Assistant internship plus 6 months of Medical Assistant experience, or completion of the Corewell Health Medical Assistant apprenticeship program.
• At least 2 years of Medical Assistant experience is listed as required.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• A qualifying Medical Assistant certification within 90 days of hire: CMA (AAMA), RMA (AMT), Medical Assistant (ARMA), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
• Alternatively, a Michigan Practical Nurse license is required upon hire.

Nice To Haves

• Two years of Medical Assistant experience is listed as preferred.

Responsibilities

• Maintain patient flow and support the delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and efficient operations in accordance with policies and procedures.
• Support physicians, clinic staff, and management in alignment with the “Service First” philosophy and customer satisfaction goals.
• Assist physicians and providers with primary health care and patient care management.
• Collaborate with clerical staff to optimize operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Provide excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities as part of primary duties, with each responsibility receiving at least 20% of dedicated time.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package addressing financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection.
• Optional home and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED