Medical Assistant III Certified - Rex Digestive Health Smithfield

UNC Health•Smithfield, NC

20h•Onsite

About The Position

The Medical Assistant III, Certified provides advanced clinical and administrative support to providers and other health care team members. The role works under the clinical supervision of a provider for patient care activities and under the general direction of the designated manager or supervisor. This position qualifies for a $7,500 commitment incentive. The Medical Assistant III supports patient intake and care, assists providers with treatments and procedures, performs clinical tests and phlebotomy, and helps maintain safe, prepared exam and treatment rooms. The role also supports clinic administration, quality and safety activities, patient scheduling, and the orientation and training of employees.

Requirements

Medical Assistant certification from the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
Basic Life Support certification from the American Heart Association (AHA) or American Red Cross (ARC).
At least three years of experience as a medical assistant.
Effective communication and interpersonal skills.
Ability to engage positively with patients and families and work as a team with staff and providers.
Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

Completion of a Medical Assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred, but not required.

Responsibilities

Performs patient rooming and intake, collecting vital signs, height, weight, and information related to the reason for the visit.
Collects patient and family data, including medical and social history.
Reviews the patient’s medication list, allergies, and preferred pharmacy, and administers medications.
Assists providers during treatments, examinations, and procedures as directed.
Collects specimens and performs phlebotomy.
Performs tests such as EKGs and eye exams, and may assist with advanced procedures under provider direction.
Reviews patient records to determine whether routine health screenings are needed.
Ensures exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
Provides after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
Prepares, cleans, stocks, and maintains exam and treatment rooms; cleans and sterilizes instruments.
Orders clinic supplies.
Assists with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals; answers clinic telephone calls and assists with the in-basket under provider or nurse direction.
Assists in emergency situations as directed by a provider or nurse.
Assists physicians in maintaining preventive health measures for a panel of patients.
Performs clinic-based quality or safety duties, such as serving as a clinic safety coordinator or conducting required medication or other audits.
Maintains clinic quality databases or registries, such as immunization or medication registries.
Serves as a subject matter expert or resource for the departmental business unit by answering questions, resolving issues or complaints, escalating unresolved issues, and recommending improvements.
Serves as a communications contact by participating in staff meetings or huddles, providing management with team activity updates, and disseminating information to the team.
Coordinates scheduling coverage by tracking time-off requests, developing coverage plans, notifying affected staff, and planning assignments based on coverage needs and task complexity.
Interviews and orients new employees, may participate in Hiring for Excellence training and hiring decisions, creates orientation schedules, precepts new employees, tracks and adjusts orientation progress, trains medical assistants in routine clinic procedures, and provides feedback on trainee progress.