Medical Assistant II - South Jordan Urgent Care - Full- Time - 3x12 Hour Shifts

University of Utah Health•South Jordan, UT

11d

About The Position

This position provides assistive care to patients and helps facilitate efficient patient care while supporting licensed staff in delivering basic healthcare. It also performs clerical functions as a multi-skilled auxiliary worker. The role provides direct patient care and may access and administer medications within the scope of practice and applicable state law. The Medical Assistant prepares patients for examinations and diagnostic procedures, reports patient concerns to licensed staff, performs designated laboratory and clinical skills, and helps maintain examination rooms and equipment. The role also supports clinic communications, scheduling, and medical-record workflows. Depending on department needs, duties may include phlebotomy, diagnostic monitoring, patient education, transportation, and IV access. The position may require rotating schedules, including variable hours, nights, weekends, and holidays, to meet staffing and patient-care demands in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function.

Requirements

Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Demonstrated phlebotomy skills.
Demonstrated human-relations and effective communication skills.
Ability to demonstrate proficiency in the clinic's specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to withstand being on one's feet for long periods and to move and lift patients and reach for and handle equipment.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
One of the following current credentials: Paramedic certification in Utah; Certified Medical Assistant (CMA) certification through AAMA; National Certified Medical Assistant (NCMA) certification through NCCT; Registered Medical Assistant (RMA) certification through AMT; Advanced EMT certification in Utah; ABR-OE credential through AAMA; NRCMA - Medical Assistant certification through the National Association for Health Professionals; or Clinical Medical Assistant Certification through NHA.
Additional license requirements as determined by the hiring department.
Ability to meet the position's working-condition and physical demands, with or without accommodation, including handling up to 50 pounds and consistently lifting, carrying, pushing, pulling, or otherwise moving patients or objects such as medical equipment.
Ability to work in a healthcare setting with possible exposure to infectious diseases, prisoners or behavioral health patients, contaminated bodily fluids, blood, used needles, and other contaminants.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-designated CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and injections (IM, subcutaneous, and intradermal).
Chaperone healthcare providers during examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as required.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
Perform routine clerical functions, including filing patient medical information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
Attend and complete mandatory education covering infection prevention and control, safety, CPR, equipment use, and procedures.
May perform patient phlebotomy after specialized training, in accordance with clinic procedures and physician orders.
May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
May assist with inpatient and family education by providing educational materials and general health information.
May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
May provide instruction in Basic Life Support requirements.
May perform IV access and other duties based on department assignment.
Maintain regular, reliable, and punctual attendance during assigned shifts.