Medical Assistant II - South Jordan Health Clinic - Primary Care - Full-Time

University of Utah Health•Salt Lake City, UT

6d•Onsite

About The Position

University of Utah Health is seeking a patient-focused Medical Assistant II to provide assistive care and help deliver efficient patient care. The role supports licensed staff in providing basic healthcare, provides direct patient care within the employee’s scope of practice and applicable state law, and performs clerical functions as a multi-skilled auxiliary worker. The position is based in a primary care clinic and may involve accessing and administering medications within the employee’s scope of practice. The employee prepares patients for examinations and diagnostic procedures, reports patient concerns to licensed staff, performs designated laboratory tests and clinical skills, and assists with examinations and procedures. The position also supports clinic operations by maintaining examination rooms and equipment, handling telephone and scheduling tasks, and completing routine medical-record and billing-related clerical work. The role requires attendance at mandatory education and training. Departmental operational and patient-care needs may require rotating schedules, including variable hours, nights, weekends, and holidays in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function. The position involves intermediate working conditions in a healthcare setting, including physical activity and potential exposure to infectious diseases and contaminated bodily fluids, blood, used needles, and other contaminants. Work may also involve prisoners or behavioral health patients.

Requirements

Ability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Demonstrated phlebotomy skills.
Demonstrated human-relations and effective communication skills.
Ability to demonstrate proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to withstand prolonged periods on one’s feet and to move and lift patients and reach for and handle equipment.
Current University of Utah Health RQI Healthcare Provider eCredential, to be obtained within 30 days of hire.
One of the following: current Utah Advanced EMT certification; current Certified Medical Assistant (CMA) certification through AAMA; current certification to practice as a Paramedic in Utah; current AAMA ABR-OE credential; current Registered Medical Assistant (RMA) certification through AMT; current National Certified Medical Assistant (NCMA) certification through NCCT; current Clinical Medical Assistant Certification through NHA; or current NRCMA - Medical Assistant certification through the National Association for Health Professionals.
Additional license requirements as determined by the hiring department.
Ability to meet the physical and working-condition requirements with or without an accommodation, including intermediate healthcare-setting conditions that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
Report observed patient concerns and changes in condition to a licensed staff member.
Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during patient examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and necessary equipment repairs, and restock items as needed.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
Perform routine clerical tasks, including filing patient medical information, locating and compiling department charts, obtaining records from other providers, and entering billing charges.
Attend and complete mandatory education, including infection prevention and control, safety, CPR, equipment use, and procedures required by hospital and department policies.
After specialized training, perform patient phlebotomies in accordance with clinic procedures and physician orders.
Under direct supervision of licensed personnel, apply leads and monitors for diagnostic procedures such as EKG and ultrasound scans, as applicable.
May assist with patient and family education by providing educational materials and general health information.
May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
May instruct in Basic Life Support requirements.
May perform IV access and other duties based on the assigned department.
Maintain regular, reliable, and punctual attendance during assigned shifts.