Dermatology Medical Assistant II - South Jordan Health Clinic - Full-Time

University of Utah Health•South Jordan, UT

11d•Onsite

About The Position

This position provides assistive care to patients, facilitates efficient patient care delivery, supports licensed staff, and performs basic healthcare tasks within the scope of practice and applicable state law. It also provides clerical support as a multi-skilled auxiliary worker. The role is based at the South Jordan Health Clinic and may involve direct patient care, including accessing and administering medications within the employee’s scope of practice. The position prepares patients for examinations and diagnostic procedures, performs designated clinical tasks and laboratory tests, assists providers during examinations and procedures, and helps maintain patient rooms and equipment. It also handles telephone messages, appointment scheduling under licensed staff direction, and routine medical-record and billing-related clerical work. Depending on department needs and training, duties may include phlebotomy, diagnostic monitoring, patient and family education, transportation assistance, Basic Life Support instruction, and IV access. The role requires availability for rotating schedules that may include variable hours, weekends, nights, and holidays to meet the needs of a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential. The healthcare setting involves potential exposure to infectious diseases and contaminated bodily fluids, blood, used needles, and other contaminants. The position may also involve working around prisoners or behavioral health patients.

Requirements

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; it must be obtained within 30 days of hire.
One of the following current credentials: certification to practice as a Paramedic in Utah; Certified Medical Assistant (CMA) certification through AAMA; National Certified Medical Assistant (NCMA) certification through NCCT; Registered Medical Assistant (RMA) certification through AMT; Advanced EMT certification with the State of Utah; ABR-OE credential through AAMA; NRCMA–Medical Assistant certification through the National Association for Health Professionals; or Clinical Medical Assistant Certification through NHA.
Additional license requirements may be determined by the hiring department.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Ability to perform the essential functions of the job.
Demonstrated phlebotomy skills.
Demonstrated human relations and effective communication skills.
Ability to demonstrate proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to withstand being on one’s feet for long periods and to move and lift patients and reach for and handle equipment.
Ability to meet the physical requirements of the role with or without accommodation, including activities such as carrying, climbing, color determination, crawling, lifting, listening, manual dexterity, near vision, pushing or pulling, reaching, sitting, speaking, standing, stooping or crouching, and walking.
Ability to work in a healthcare setting with intermediate working conditions that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects such as medical equipment.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
Report observed patient concerns and changes in condition to a licensed staff member.
Perform designated CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and IM, subcutaneous, and intradermal injections.
Chaperone healthcare providers during examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and equipment repairs, and restock items as needed.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
Perform routine clerical functions, including filing patient medical information, locating and compiling department charts, obtaining outside medical records, and entering billing charges.
Attend and complete mandatory education on infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
Perform patient phlebotomies in accordance with clinic procedures and physician orders after specialized training, as applicable.
Apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel, as applicable.
Assist with patient and family education by providing educational materials and general health information, as applicable.
Assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff, as applicable.
Instruct in Basic Life Support requirements, as applicable.
Perform IV access, as applicable.
Perform other duties based on department assignment.
Maintain regular, reliable, and punctual attendance during assigned shifts and work rotating schedules as required by operational and patient care needs.