Medical Assistant II - South Jordan Health Clinic - Primary Care - Full-Time

University of Utah Health•Salt Lake City, UT

About The Position

This position provides assistive care to patients and helps facilitate efficient patient care while supporting licensed staff in delivering basic healthcare. It also performs clerical functions as a multi-skilled auxiliary worker. The role involves direct patient care and may include accessing and administering medications within the employee’s scope of practice and in accordance with state law. The Medical Assistant II works in a healthcare setting and may perform clinical and administrative duties under the direction or supervision of licensed personnel. Depending on department and patient-care needs, the role may require rotating schedules, including variable hours, weekends, nights, and holidays. Regular, reliable, and punctual attendance during assigned shifts is an essential function.

Requirements

Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
Hold one of the following: current Advanced EMT certification with the State of Utah; current Certified Medical Assistant (CMA) certification through AAMA; current certification to practice as a Paramedic in Utah; current ABR-OE credential through AAMA; current Registered Medical Assistant (RMA) certification through AMT; current National Certified Medical Assistant (NCMA) certification through NCCT; current Clinical Medical Assistant certification through NHA; or current NRCMA - Medical Assistant certification through the National Association for Health Professionals.
Meet any additional license requirements determined by the hiring department.
Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential job functions.
Demonstrated phlebotomy skills.
Demonstrated human-relations and effective communication skills.
Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
Ability to withstand being on one’s feet for long periods and to move and lift patients and reach for and handle equipment.
Ability to meet the position’s physical and working-condition requirements with or without accommodation, including working in conditions that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects.
Ability to work with potential exposure to infectious diseases and contaminated bodily fluids, blood, used needles, and other contaminants; may be required to function around prisoners or behavioral-health patients.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical-history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-designated CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as required.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under licensed staff direction.
Perform routine clerical work, including filing patient medical information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
Complete mandatory education concerning infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
Perform patient phlebotomies after specialized training, in accordance with clinic procedures and physician orders.
Apply leads and monitors for diagnostic procedures such as EKG and ultrasound scans under direct supervision of licensed personnel.
Assist with inpatient and family education by providing educational materials and general health information.
Assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
Instruct in Basic Life Support requirements when assigned.
Perform IV access when assigned.
Perform other duties based on department assignment.
Work assigned rotating schedules as required by department operational and patient-care needs, potentially including variable hours, weekends, nights, and holidays.