Medical Assistant II

JCHCC DBA Inclusivcare•Marrero, LA

About The Position

The Medical Assistant II provides advanced clinical and administrative support to healthcare providers and patients in a medical office or clinical setting. The role combines patient care, administrative duties, and management of complex tasks. The position reports to the Clinical Site Manager and exercises no supervision.

Requirements

High school diploma or equivalent, or an associate degree.
Three to five years of experience as a Medical Assistant.
Must be a Medical Assistant.
Strong knowledge of clinical procedures, medical terminology, and patient care practices.
Proficiency in medical software, office equipment, and electronic health records (EHR).
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment, manage multiple priorities, and work effectively in a team.
Submit to a criminal background check and screening as part of pre-employment.

Nice To Haves

Certification as a Medical Assistant from an accredited MA program, with phlebotomy included in the program (CMA or equivalent).

Responsibilities

Assist with patient preparation and examinations, including taking blood pressure, pulse, temperature, and weight.
Administer medications or injections as prescribed by a physician.
Prepare and manage medical equipment and instruments.
Prepare and maintain accurate, up-to-date patient records.
Sterilize and disinfect medical instruments and equipment.
Assist with minor surgeries or procedures while maintaining sterile techniques.
Schedule patient appointments, manage patient flow, and coordinate with other healthcare providers.
Handle medical billing and coding in compliance with insurance requirements.
Verify patient insurance details and obtain necessary pre-authorization for treatments or procedures.
Process patient intake forms and ensure accurate medical records.
Educate patients regarding treatment plans, procedures, and medications.
Communicate with patients about appointments, test results, and follow-up care.
Respond to patient inquiries, provide information about health services, and assist with concerns.
Protect patient confidentiality and privacy in compliance with HIPAA regulations.
Maintain compliance with health regulations, safety protocols, and healthcare facility standards.
Participate in quality improvement initiatives to enhance patient care.
Perform JCAHO- and OSHA-related duties as assigned.
Perform other duties as assigned by the Clinic Site Manager.