Medical Assistant II

Akron Children's Hospital • Akron, OH

11d • Onsite

About The Position

The Medical Assistant II provides proficient-level clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse. The role also assists with training needs within scope. This is a full-time, onsite position working days, 80 hours biweekly, from 7:30 a.m. to 4:00 p.m.

Requirements

• High school diploma or equivalent.
• Completion of an approved, valid Medical Assistant, EMT, or Paramedic program.
• Basic Life Support (BLS) training from the American Heart Association.
• At least six months of experience as a medical assistant.
• Knowledge of medical terminology.
• Experience using Microsoft Office (Outlook, Excel, Word) or similar software.

Nice To Haves

• Experience in phlebotomy.
• Experience working in a healthcare environment.
• Experience using an electronic medical record such as EPIC or similar software.
• Medical Assistant certification.

Responsibilities

• Prepare patients for examination; take and record vital signs; perform phlebotomy as needed; and administer medications as directed by Providers according to policy and procedure.
• Collect data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse.
• Collect, process, and submit laboratory specimens in accordance with policy and procedure.
• Communicate patient findings and pertinent information to the Provider and/or Licensed Nurse using appropriate communication and documentation processes.
• Document care accurately and promptly within the EPIC system.
• Perform point-of-service activities such as appointment scheduling, visit preparation, co-payment collection, and patient tracking as needed.
• Perform department-specific clinical duties, such as POCT, hearing and vision screenings, and other procedures.
• Perform routine tasks and general office duties, including faxing, copying, and filing, as needed.
• Clean, stock, and prepare examination rooms.
• Develop and maintain positive relationships with patients, families, and colleagues.
• Triage work-related issues with little assistance from the appropriate hierarchy.
• Actively participate in departmental process-improvement projects.
• Follow safety policies and procedures to help ensure a safe environment for patients, families, and staff.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED