Medical Assistant II

Mass General Brigham•Boston, MA

9d•$23 - $25•Onsite

About The Position

The Medical Assistant II supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction to promote patient comfort and address concerns, and collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The position is onsite at 15 Parkman Street and is scheduled for 40 hours per week on the day shift.

Requirements

High school diploma or equivalent required; experience cannot substitute for the education requirement.
One to two years of direct Medical Assistant experience or medical-field work required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record systems and medical office software.
Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
Ability to manage one’s own time and the time of others.

Nice To Haves

Associate’s degree in Medical Assisting preferred.
Basic Life Support (BLS) certification preferred.
National Certified Medical Assistant certification preferred.

Responsibilities

Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Interview patients to obtain medical information; measure vital signs, weight, and height; and document information in the patient’s medical record.
Maintain immunization inventory and check expiration dates.
Contribute to departmental quality initiatives, including use of two patient identifiers and hand hygiene.
Support patient flow and assist with clinical and non-clinical patient services.
Schedule appointments and address patient comfort and concerns.