Medical Assistant II

University Healthcare Alliance • Los Gatos, CA

8d

About The Position

The Medical Assistant II is a member of the clinic patient care team and performs clinical tasks and procedures to support care delivery. The role helps patients obtain services in a timely manner and supports efficient use of resources in coordinating patient care. In addition to Medical Assistant I duties, the Medical Assistant II performs substantive assignments of moderate scope and complexity, using judgment within defined guidelines and developing expertise in an assigned specialty area or clinic. Work is reviewed for accuracy and completeness, with assignments selected to increase complexity and variety.

The position is with Stanford Medicine Partners. It is scheduled for a day shift of eight hours and requires 20% travel. The role includes frequent interaction with clinical equipment and machinery and work involving biohazards, including blood-borne pathogens and hazardous drugs.

Requirements

• High school diploma or GED.
• Medical Assistant diploma from an approved school or institution, or equivalent documented training.
• One to three years of related experience.
• Current American Heart Association Basic Life Support for Healthcare Providers certification.
• Professional verbal and written communication skills.
• Proficient computer skills, including keyboarding, Microsoft Office, and electronic medical records.
• Knowledge of applicable scheduling systems, electronic medical record systems, and clinic databases.
• Organizational and multitasking skills to manage varying procedures and interruptions.
• Ability to work flexibly, cooperatively, and collaboratively with others.
• Ability to independently apply knowledge, prioritize tasks, and manage in-basket items, refills, and patient messages.

Responsibilities

• Perform all duties of a Medical Assistant I independently.
• Manage patient portal and inbox messages.
• Assist with physician procedures and referral inquiries.
• Manage disability paperwork.
• Process prescription refills and prior authorizations.
• Assist with coordinating clinic huddles.
• Train and orient new employees.
• Participate in maintaining the department A3.
• Assist providers with telemedicine services as needed.
• Scribe for providers.
• Independently check the in-basket, refills, and patient messages.
• Prioritize assigned tasks and apply knowledge independently to perform work.
• Perform other assigned duties and participate in organization projects.
• Follow C-I-CARE standards and support an exceptional patient and family experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED