About The Position

Provides clinical office support to physicians and surgeons and performs the patient care and administrative duties needed to deliver quality patient care. The role includes supporting patient flow, assisting with examinations and procedures, taking vital signs, communicating instructions, and handling patient calls. It also involves medical-record and clerical work, entering orders and prescription refill requests for physician review, maintaining supplies and examination rooms, and following sterilization, infection-control, safety, and logging procedures. The Medical Assistant may also support scheduling, registration, insurance verification, pre-certification, phlebotomy, and surgical or procedure coordination, and mentors less experienced Medical Assistant staff.

Requirements

  • High school diploma or GED.
  • Completion of a training certificate from an approved Medical Assistant certificate course.
  • At least 2 years of experience as a Medical Assistant.

Nice To Haves

  • Certified Medical Assistant preferred.

Responsibilities

  • Check schedules and organize patient flow; escort and assist patients with walking, transfers, dressing, specimen collection and processing, point-of-care testing, and exam preparation.
  • Assist physicians with procedures, take vital signs, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive medical records; obtain lab and x-ray reports, hospital notes, and referral information; complete forms and requisitions; and maintain complete, appropriately filed charts using the EMR or manual processes.
  • Enter orders into the EMR or prepare prescription refill requests for review and approval by the ordering physician.
  • Inventory, order, and restock medical supplies as applicable.
  • Set up examination rooms and instruments using proper sterilization techniques and hospital and infection-control policies.
  • Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes as needed.
  • Check medication and supply expiration dates and dispose of expired items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Assist with medical-chart maintenance, including filing operative reports, test results, and home-care forms.
  • As needed, schedule surgeries or procedures or coordinate with the Surgical Coordinator; verify times with patients and prepare charts, pre-admission materials, and consent forms.
  • Perform proficient phlebotomy duties when required.
  • As needed, schedule and register patients and update demographic and insurance information.
  • As needed, maintain, adjust, and confirm the patient office schedule.
  • As needed, check, verify, and update insurance information using internal or web sources.
  • As needed, perform and verify procedure pre-certification.
  • Mentor less experienced Medical Assistant staff.
  • Perform other duties as assigned.
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