About The Position

Provides clinical office support to physicians and surgeons, performing patient care and administrative duties needed to deliver quality patient care. The role supports clinical procedures, patient flow, medical records, orders, supplies, infection-control practices, and scheduling as assigned. It also mentors less experienced Medical Assistant staff and performs other duties as assigned.

Requirements

  • High school diploma or GED.
  • Completion of a training certificate from an approved Medical Assistant certificate course.
  • At least 2 years of experience as a Medical Assistant.

Nice To Haves

  • Certified Medical Assistant credential preferred.

Responsibilities

  • Check schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transferring, dressing, specimen collection and processing, point-of-care testing, and exam preparation.
  • Assist physicians with procedures, take vital signs, relay instructions to patients or families, and answer calls with pertinent information.
  • Handle clerical tasks such as sending and receiving medical records, obtaining lab and imaging reports and other records, completing forms and requisitions, and maintaining charts and files using the EMR or manual processes.
  • Enter orders into the EMR or prepare prescription refill requests for physician review and approval.
  • Inventory, order, and restock medical supplies as applicable.
  • Set up examination rooms and instruments using established sterilization and infection-control techniques.
  • Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes as needed.
  • Check medication and supply expiration dates and dispose of expired items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment and comply with applicable standards, procedures, and legal regulations.
  • Follow personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Maintain medical charts, including filing operative reports, test results, and home-care forms.
  • As needed, schedule surgeries or procedures or coordinate with the Surgical Coordinator; verify times with patients and prepare charts, pre-admission materials, and consent forms.
  • Perform proficient phlebotomy duties when required.
  • Schedule and register patients and update demographic and insurance information as needed.
  • Maintain, adjust, and confirm patient office schedules as needed.
  • Check, verify, and update insurance information using internal or web sources as needed.
  • Perform and verify procedure pre-certification as necessary.
  • Mentor less experienced Medical Assistant staff.
  • Perform other duties as assigned.
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