Medical Assistant II (MA) - Urgent Care

Dartmouth Health•Nashua, NH

About The Position

Responsible for clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms. This is a full-time position scheduled for 40 hours per week. The role may require evening, weekend, and holiday coverage according to departmental needs.

Requirements

Graduate of an accredited Medical Assistant Program.
Demonstrated strong communication, organizational, and interpersonal skills.
Demonstrated ability to work well as a member of a team.
Certified Medical Assistant (CMA) credential from the American Association of Medical Assistants, Registered Medical Assistant (RMA) credential from American Medical Technologists, or Certified Clinical Medical Assistant (CCMA) credential from the National Healthcareers Association plus a DOL Registered Apprenticeships Certificate of Completion.
Current BLS certification.
Must be willing and able to participate in evening, weekend, and holiday coverage according to departmental needs.

Nice To Haves

Previous experience in an office or outpatient ambulatory care setting is strongly preferred.
Computer skills are strongly preferred.

Responsibilities

Greets and checks in patients and notifies the appropriate provider.
Prepares patients, rooms, and equipment for procedures and exams.
Takes and records vital signs and informs the provider of vital signs and patient concerns.
Recognizes and prioritizes emergency patients and assists with patient examinations and treatments.
Handles patient situations over the phone and schedules appointments and procedures with medical professionals.
Recognizes limitations in dealing with patients over the phone and involves nursing staff and providers as appropriate.
Registers new patients and establishes medical records.
Prepares patient billings and assists patients with insurance and other forms.
Supplies authorized information upon request by third-party payors.
Instructs patients in preparation for specific procedures.
Collects and processes routine laboratory specimens.
Operates and maintains clinical equipment.
Maintains and uses aseptic technique, including sterilization, disinfection, and disposal of contaminated material.
Cleans, wraps, and autoclaves instruments.
Cares for supplies and equipment.
Performs other duties as required or assigned.